Place Calls on Hold on Your Phone
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Put a Call on Hold
You can put an active call on hold and then resume the call when you're ready. When you place a video call
on hold, video transmission is blocked until you resume the call.
Procedure
Step 1
Do one of these actions:
• Desk phones—Press Hold
• Conference phones—Press Hold.
Step 2
To resume a call from hold
• Desk phones—Press Hold again.
• Conference phones—Press Resume.
Swap Between Active and Held Calls
You can easily switch between active and held calls.
Procedure
Press Swap to switch to the held call.
Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark
Put a Call on Hold, on page 111
Swap Between Active and Held Calls, on page 111
Answer a Call Left on Hold for Too Long, on page 112
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