Answer Calls; Hold Calls - Cisco 7821 Quick Start Manual

Cisco IP Phone 7821 Quick Start Guide
Predial a Number
You can dial a number while your phone is on-hook (without hearing dial tone); this dialing
action is called predial.
Step 1 Enter a number using the keypad.
Step 2 Go off-hook using one of the following actions:
• Lift the handset.
• Press Call.
• Press Handset
.
• Press Speakerphone
Redial a Number
Redial allows you to call the most recently dialed phone number.
Press the Redial softkey to redial on your primary line.

3) ANSWER CALLS

New call indicators:
• A flashing amber line button
• An animated icon
• A flashing red light on your handset
To answer the call, lift the handset. Or, press the flashing amber line button, the Answer
softkey, or the unlit headset or speakerphone button.
Answer with multiple Lines
If you are talking on the phone when you get another call, a message appears briefly on the
phone screen. Press the flashing amber line button
first call on hold automatically. Press the flashing amber line button again and use Navigation
button to select previous call to resume.

4) HOLD CALLS

Step 1 Press the Hold button
green. During the hold, caller will hear music.
and caller ID
. The hold icon
UNIS Tech Support Office
to answer the second call and put the
appears and the line button flashes
4