Cisco ONS 15310-MA Troubleshooting Manual page 75

Chapter 2 Alarm Troubleshooting
If the card is provisioned for DCC, delete the DCC provisioning by completing the following steps:
Step 6
a.
b.
c.
If the card is used as a timing reference, change the timing reference by completing the following steps:
Step 7
a.
b.
c.
d.
If the alarm does not clear, log into the Technical Support Website at
Step 8
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) in order to report a Service-Affecting (SA) problem.
2.7.100 INC-ISD
The DS-3 Idle condition indicates that the DS-3 port is receiving an idle signal from a 15310-MA SDH
CTX, E1-21/DS3-E3-3, or E1-63/DS3-E3-3 E1 port, meaning that the payload of the signal contains a
repeating pattern of bits. The INC-ISD condition occurs when the transmitting port has an
locked-enabled, locked maintenance service state. It is resolved when the locked-enabled, locked
maintenance state ends.
Note INC-ISD is a condition and not an alarm. It is for information only and does not require troubleshooting.
2.7.101 INCOMPATIBLE-SW
The Incompatible Software alarm is raised when CTC cannot connect to the NE due to incompatible
versions of software between CTC and the NE. The alarm is cleared by restarting CTC in order to
redownload the CTC jar files from the NE.
Clear the INCOMPATIBLE-SW Alarm
Restart the CTC application.
Step 1
If the alarm does not clear, log into the Technical Support Website at
Step 2
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
78-18663-01
Click the ONS 15310-MA SDH Provisioning > Comm Channels > RS-DCC tabs.
Click the slots and ports listed in DCC terminations.
Click Delete and click Yes in the dialog box that appears.
Click the Provisioning > Timing > General tabs.
Under NE Reference, click the drop-down list for Ref-1.
Change Ref-1 from the listed source from Internal Clock.
Click Apply.
Default Severity: Not Alarmed (NA), Non-Service-Affecting (NSA)
SDH Logical Object: DS3
Default Severity: Minor (MN), Non-Service-Affecting (NSA)
SDH Logical Object: NE
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
Alarm Procedures
2-75