Cisco ONS 15310-MA Troubleshooting Manual page 108

Alarm Procedures
If the condition does not clear, log into the Technical Support Website at
Step 2
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447).
2.7.158 MATECLK
Clear the MATECLK Alarm
Complete the
Step 1
15310-MA SDH and wait 15 minutes.
Always use the supplied electrostatic discharge wristband when working with a powered
Caution
ONS 15310-MA SDH. Plug the wristband cable into either of the ESD jacks, on the far left and right
faceplates in the shelf.
If the MATECLK still persists, complete the
Step 2
procedure for the standby ONS 15310-MA SDH.
If the alarm does not clear, log into the Technical Support Website at
Step 3
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) to report a Service-Affecting (SA) problem.
2.7.159 MEA (EQPT)
The MEA alarm for equipment is reported against a card slot when the physical card inserted into a slot
does not match the card type that is provisioned for that slot in CTC. Removing the incompatible cards
clears the alarm.
Clear the MEA (EQPT) Alarm
Step 1 Physically verify the type of card that is installed in the slot reporting the MEA alarm. In node view,
click the Inventory tab and compare it to the actual installed card.
Step 2 If you prefer the card type depicted by CTC, complete the
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Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
2-108
Default Severity: Minor (MN) for ONS 15310-MA SDH
SDH Logical Object: EQPT
The Mate Clock alarm occurs when the active ONS 15310-MA SDH cannot detect the clock from
the standby ONS 15310-MA SDH.
"Soft- or Hard-Reset a Controller Card" procedure on page 2-152
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: EQPT
for the reporting card.
"Physically Replace a Card" procedure on page 2-153
"Physically Replace a Card" procedure on
Chapter 2 Alarm Troubleshooting
for the standby ONS
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