Cisco ONS 15310-MA Troubleshooting Manual page 136

Alarm Procedures
Clear the SYNCTHIRD Alarm
In node view, click the Provisioning > Timing > General tabs.
Step 1
Verify that the current configuration of REF-3 for the NE Reference. For more information about
Step 2
references, refer to the "Turn Up Node" chapter in the Cisco ONS15310-MA SDH Procedure Guide.
If the third timing source is a BITS input, complete the
Step 3
page
If the third timing source is an incoming port on the ONS 15310-MA SDH, complete the
Step 4
(STM) Alarm" procedure on page
If the third timing source uses internal timing, complete the
Step 5
procedure on page
Step 6 If the reset card has not rebooted successfully, or the alarm has not cleared, call Cisco TAC
(1-800-553-2447).
2.7.220 SYSBOOT
The System Reboot alarm indicates that new software is booting on the ONS 15310-MA SDH. No action
is required. The alarm clears when all cards finish rebooting the new software. The reboot takes up to
30 minutes.
If the alarm does not clear, log into the Technical Support Website at
http://www.cisco.com/cisco/web/support/index.html for more information or call Cisco TAC
(1-800-553-2447) in order to report a Service-Affecting (SA) problem.
SYSBOOT is an informational alarm. It only requires troubleshooting if it does not clear.
Note
2.7.221 TIM
The Section TIM alarm occurs when the expected J0 section trace string does not match the received
section trace string. This occurs because the data being received is not correct or the receiving port could
not connect to the correct transmitter port.
If the alarm occurs on a port that has been operating with no alarms, the circuit path has changed due to
a fibering misconnection, a TL1 routing change, or to someone entering an incorrect value in the Current
Transmit String field.
TIM occurs on a port that has previously been operating without alarms if someone switches optical
fibers that connect the ports. TIM is usually accompanied by other alarms, such as the
alarm on page 2-88
reattach or replace the original cables/fibers to clear the alarms. If a Transmit or Expected String was
changed, restore the original string.
Cisco ONS 15310-MA SDH Troubleshooting Guide, Release 9.0
2-136
2-93.
2-152.
Default Severity: Major (MJ), Service-Affecting (SA)
SDH Logical Object: NE
Default Severity: Critical (CR), Service-Affecting (SA)
SDH Logical Object: STM
or the "HP-UNEQ" alarm on page
"Clear the LOS (BITS) Alarm" procedure on
2-98.
"Soft- or Hard-Reset a Controller Card"
2-141. If these alarms accompany a TIM alarm,
Chapter 2 Alarm Troubleshooting
"Clear the LOS
"LOF (STM)"
78-18663-01