Interpreting Console Error Messages; Packing A Spa For Shipment; C H A P T E R 7 Troubleshooting The Installation - Cisco Catalyst 6500 Series Hardware Installation Manual

Chapter 7 Troubleshooting the Installation
Because debugging output is assigned high priority in the CPU process, it can render the system
Caution
unusable. For this reason, use debug commands only to troubleshoot specific problems or during
troubleshooting sessions with Cisco technical support personnel. Moreover, it is best to use debug
commands during periods of lower network traffic and fewer users. Debugging during these periods
decreases the likelihood that increased debug command processing overhead will affect system use.
For more information about other debug commands that can be used on a Catalyst 6500 Series switch,
see the Cisco IOS Debug Command Reference, Release 12.2 at this URL:
http://www.cisco.com/en/US/docs/ios/12_2/debug/command/reference/122debug.html

Interpreting Console Error Messages

To view the explanations and recommended actions for Catalyst 6500 Series switch error messages,
including messages related to SIPs, SSCs, and SPAs, see the following documents:
•
•

Packing a SPA for Shipment

This section provides step-by-step instructions for packing a SPA and the cable-management brackets
for shipment. Before beginning this procedure, you should have the following original Cisco Systems
packaging materials:
•
•
The Cisco Systems original packaging is to be used for the shipment of all SPAs and cable-management
Caution
brackets. Failure to properly use Cisco Systems packaging can result in damage or loss of product.
During this procedure, wear grounding wrist straps to avoid ESD damage to the card. Do not directly
Warning
touch the backplane with your hand or any metal tool, or you could shock yourself.
These instructions assume that the SPA and cable-management brackets have been removed from the
Note
router according to the recommended procedures specified in this guide.
To pack a SPA and the cable-management brackets for shipment, perform the following steps:
Open the Thermoform container and place the SPA and each of the cable-management brackets into the
Step 1
appropriate cavities.
OL-9041-04
Cisco IOS Release 12.2SX System Message Guide at this URL:
http://www.cisco.com/en/US/docs/ios/12_2sx/system/messages/122sxsms.html
System Messages for 12.2S (for error messages in Release 12.2S) at this URL:
http://www.cisco.com/en/US/docs/ios/12_2s/system/messages/122sdebu.html
Thermoform container (transparent plastic-molded clamshell)
Carton
Catalyst 6500 Series Switch SIP, SSC, and SPA Hardware Installation Guide
Interpreting Console Error Messages
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