Using Debug Commands - Cisco Catalyst 6500 Series Hardware Installation Manual

Using debug Commands

SIP Is Deactivated
Possible Problem
SPA is not fully seated in the
SIP
SPA is not supported on the
SIP
SPA is not at the minimum
hardware revision level
SPA is misconfigured
Using debug Commands
Along with the other debug commands supported on the Catalyst 6500 Series switch, you can obtain
specific debug information for modules and carrier cards using the debug hw-module privileged EXEC
command. For more information about the debug hw-module command and other debug commands
specific to the Cisco IOS software release 12.2SX, see the Cisco IOS Master Command List, Release
12.2SX at this URL:
http://www.cisco.com/en/US/docs/ios/mcl/122sxmcl/12_2sx_mcl_book.html
The debug hw-module command is intended for use by Cisco Systems technical support personnel.
Catalyst 6500 Series Switch SIP, SSC, and SPA Hardware Installation Guide
7-2
Observations and Comments
Output of the show diag slot
command
SPA STATUS LED is off
Error message indicating the
SPA is not supported
Output of the show diag slot
command
SIP STATUS LED is off
Error message indicating the
SPA is not at the minimum
FPGA revision level
Output of the show hw-module
subslot fpd command
Output of the show diag slot
command
SPA STATUS LED is off
Chapter 7
Solutions
Follow this procedure:
Remove the SPA from the SIP.
•
Inspect the SIP and the SPA. Verify there are no bent
•
pins or parts and that there is nothing lodged in the two
devices that could prevent a good connection.
Insert the SPA in the SIP by sliding the SPA all the way
•
into the SIP until the SPA is firmly seated in the SPA
interface connector. When fully seated in the SIP, the
SPA might be slightly behind the SIP faceplate.
Install a SPA supported on the SIP.
Follow the FPD upgrade process to update the FPGA.
For more information about performing FPD upgrades,
refer to the "Upgrading Field-Programmable Devices"
chapter in the Catalyst 6500 Series Switch SIP, SSC, and
SPA Software Configuration Guide.
Refer to the configuration section of the specific SPA
installation and configuration guide, or use the Cisco IOS
software configuration documentation listed in the
"Obtaining Documentation and Submitting a Service
Request" section on page xviii.
Troubleshooting the Installation
OL-9041-04