Toshiba Perfecptione Installation And Maintenance Manual page 367

PERCEPTION,,,
SYSTEM RECORD
FEBRUARY 1992
ACD DATA BLOCK (DACM Program)
ITEM
ACD GrouD Number
PROMPT
REQ
AGNO
ENTRY
ACD Group Pilot Number APNO
After-shift Group AFSG
1 OVQT 1
1 ANPT 1
Overall Queue Timer
Announcement Pattern
Repeat Disposition
Overflow Disposition
Overflow Group Pilot Number
Ring Back Tone Timer
Music 1 Timer
Music 2 Timer
Music 3 Timer
Alarm Generation
Al
Ml
A2
M2
A3
M3
REPD
OVFD
OVFG
RBTT
MUTl
MUT2
MUT3
I
I
ACD/MIS Agent ID Number and Name AAID
I
I I
I
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