Toshiba Perfecptione Installation And Maintenance Manual page 253

AAID (ACD/MlS Agent ID Number and Name)-
Indicates an ACD agent's ID number (maximum
= 4 digits) and name (maximum = 8 digits).
Enter: XXXX#MMMMMMMM . . . XXXX#MMMM
MMMM (in response to the A prompt).
xxxx
. . . XXXX (in response to the D
prompt).
NOTES:
1. XXXX = Agent's ID, and MMMMMMMM =
Agent's name.
2. When deleting, only the agent's ID num-
ber needs to be entered.
IMPORTANT NOTE!
The MIS programming procedures are de-
scribed in detail in the PERCEPTlONe,,
ACD/MIS Administrator's Manual.
PROGRAMMINGPROCEDURES
SECTION 200-255-317
FEBRUARY1992
2. Print ACD Data Block (Table 17-2)
2.01 To use the Print ACD Data Block
(PACM
Program):
l
Perform the Authorization Procedure (Level 1,2,
or 3).
Enter: PACM (in response to the OK prompt).
l
After the program has loaded and the REQ
prompt is received, enter one of the following
commands:
ALL-All ACD Group Data Block will be output.
GRPXX-ACD Group XX Data Blockwill be output.
TABLE17-2
Procedure-Print ACD Data Block
Authorization Procedure must be completed. If an OK response is received, proceed as follows:
ITEM PROMPT
OK PACM
USER ENTRY NOTE
- DISK LOADING -
REQ
1
- EXECUTE -
I
REQ
I 1
I
NOTES:
7. The following responses are possible:
ALL =
GRPXX =
All ACD Group Data Block will be output.
ACD Group XX Data Block will be output.
Ignore line entered.
Backspace.
Stop printing snd return to REQ.
Exit program.
Error Codes
Program Name: Print ACD Data Block (PACM)
I
Error Code Meaning
ERPAM 00 The input group number is out of range.
17-7