Nokia Alfaskop TT/386 User Manual page 71

Help
Help
Problems
Even though your Alf askop TT/386 has been designed for trouble-
free operation, things can occasionally go wrong. In most cases, you
will be told about the problem by an error message on the display
screen. In some cases, an error message is not displayed, but the
system will be acting so abnormally that you will notice the problem
immediately.
The information in this section will help you to restore proper
operation of the system.
If, for any reason, you cannot determine what the problem is and you
cannot restore proper operation, contact your authorized Nokia Data
service representative.
Follow the steps below when a problem occurs.
• Do not turn off the system until you know what the problem is,
unless you are told to do so in the instructions.
• What is the problem? What happened when the fault occurred?
• Write down the following:
Beep signals and/or error message(s), if any.
A short description of what you were doing (powering on,
loading a program, etc.) and what went v/rong (blank
screen, keyboard malfunction, etc.).
This information is important, because if you decide to have a
unit serviced, your service representative will want to know the
circumstances under which the problem appeared.
• Before you call for service, make a few simple tests using the
checklists in this section to see whether the fault can be
corrected.
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