Dell E515dw User Manual page 271

Cause
Your security settings (SSID/Network Key)
are not correct.
Your Dell machine's MAC address is not
allowed.
Your wireless LAN access point/router is in
stealth mode (not broadcasting the SSID).
Your security settings (SSID/password) are
not correct.
You are using Android™ 4.0.
Your Dell machine is placed too far from your
mobile device.
There are some obstructions (walls or
furniture, for example) between your machine
and the mobile device.
There is a wireless computer, Bluetooth-
supported device, microwave oven, or digital
cordless phone near the Dell machine or the
mobile device.
If you have checked and tried all of the above,
but still cannot complete the Wi-Fi Direct
configuration, do the following:
Action
• Select and confirm that you are using the correct security
settings.
• See the instructions supplied with your wireless LAN
access point/router for information on how to find the
security settings.
• The manufacturer's name or model number of the
wireless LAN access point/router may be used as the
default security settings.
• Consult with the access point/router manufacturer,
your Internet provider, or network administrator.
• For definitions of SSID and Network Key, see the entries
SSID, Network Key and Channels in the Glossary.
Confirm that the Dell machine's MAC Address is allowed
in the filter. You can find the MAC Address in your Dell
machine's control panel.
• Enter the correct SSID name or Network Key manually.
• Check the SSID name or the Network Key in the
instructions supplied with your wireless LAN access
point/router and reconfigure the wireless network setup.
• Confirm the SSID and password.
• When you are configuring the network manually,
the SSID and password are displayed on your Dell
machine. If your mobile device supports the manual
configuration, the SSID and password will be displayed
on your mobile device's screen.
• For the definition of SSID, see the Glossary.
If your mobile device disconnects (approximately six minutes
after using Wi-Fi Direct), try the one-push configuration
using WPS (recommended) and set the Dell machine as a
G/O.
Move your Dell machine within about 3.3 feet (1 meter)
of the mobile device when you configure the Wi-Fi Direct
network settings.
Move your Dell machine to an obstruction-free area.
Move other devices away from the Dell machine or the
mobile device.
• Turn your Dell machine off and back on. Then try to
configure the Wi-Fi Direct settings again.
• If you are using your Dell machine as a client, confirm
how many devices are allowed in the current Wi-Fi
Direct network, and then check how many devices are
connected.
Interface
Wireless
Wireless
Wireless
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Troubleshooting 271