NEC Univerge SV8100 Features And Specifications Manual page 1759

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UNIVERGE SV8100
VM8000 InMail: External Transfer Available
The software allows the VM8000 InMail to perform an external transfer. This allows the VM8000 InMail
to route an incoming Automated Attendant call out of the UNIVERGE SV8100 system on a new trunk
based on an Speed Dial number stored in a Dial Action Table.
VM8000 InMail: Softkey With Security Code Programming
VM8000 InMail provides softkeys when programming the security code. These softkeys allow a user to
select OK, CLEAR or EXIT following an entry of a new code.
VM8000 InMail: Internal Message Notification Timer
When Message Notification places a call out, the system waits up to 30 seconds for ringback, reorder, or
busy tone from the trunk. If detected, notification call out processing begins normally. If not detected, the
system abandons the call and decrements the Ring No Answer (RNA) count.
VM8000 InMail: Directory Dialing
Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few
letters in the extension user's name. With Directory Dialing, the caller does not have to remember the
extension number of the person they wish to reach – just the name.
The following conditions apply to InMail Directory Dialing:
Remote CCIS extensions are not supported in a centralized directory.
When set for Unscreened Transfer, calls from the InMail ring at the extension like other transferred
calls and display the incoming Caller ID data (if provided by Telco and enabled in programming)
while the phone is ringing.
When set for Screened Transfers, calls from the InMail ring like Intercom calls but do not display
incoming Caller ID data (if provided by Telco and enabled in programming) until after the call is
answered.
The following steps describe Directory Dialing:
1.
When the Automated Attendant answers, it sends the call to the Main Greeting box. The caller
must dial a digit to access Directory Dialing.
2.
The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they wish to reach.
3.
The caller dials the letters for the person's name plus
depending on how the Directory Dialing Message was recorded and the Directory Dialing Mailbox
was set up.
4.
VM8000 InMail searches the list of programmed extension names for a match of the caller-entered
letters.
VM8000 InMail
. They can dial by first name or last name,
#
Issue 11.0
2 - 1727

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