NEC Univerge SV8100 Features And Specifications Manual page 1658

Issue 11.0
Call Forwarding to Voice Mail

An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension
connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling
back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the
extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call
waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This
gives the transferring party the option of retrieving the call instead of having it go directly to the
mailbox.
Leaving a Message

Voice Mail lets a multiline terminal extension user easily leave a message at an extension that is
unanswered, busy or in Do Not Disturb. The caller presses their Voice Mail key to leave a message
in the called extension mailbox. There is no need to call back later.
Transferring to Voice Mail

By using Transfer to Voice Mail, a multiline terminal extension user can Transfer a call to their own
or a co-worker's mailbox. After the Transfer goes through, the caller can leave a message in the
mailbox.
Live Record

While on a CO/Trunk call, an extension user can have Voice Mail record the conversation. The
multiline terminal user presses the Voice Mail Record key; the single line telephone user dials a
code. Once recorded, the Voice Messaging System stores the conversation as a new message in
the user's mailbox. After calling their mailbox, a user can save, edit or delete the recorded
conversation. The Live Record feature is supported only for External CO/Trunk calls. Internal/
Intercom calls are not supported.
Live Monitor

A multiline terminal user can have their idle extension emulate a personal answering machine. This
lets Voice Mail screen their calls, just like their answering machine at home. If activated, the
extension incoming calls route to the user's subscriber mailbox. The Live Monitor feature is
supported for External and Internal calls. Once the mailbox answers, the user hears the caller's
incoming message. The multiline terminal user can then:
Let the call go through to their mailbox.

Intercept the call before it goes to their mailbox.

Voice Mail Overflow

If Voice Mail automatically answers trunks, Voice Mail Overflow can reroute those trunks to other
extensions when all Voice Mail ports do not answer or, with certain software, are busy. During
periods of high traffic, this prevents the outside calls from ringing Voice Mail for an inordinate
amount of time. There are two types of Voice Mail Overflow: Immediate and Delayed. With
immediate overflow, calls immediately reroute to other extensions when all Voice Mail ports do not
answer or, with certain software, are busy. With delayed overflow, calls reroute after a preset
interval. Without any type of overflow, the outside calls ring Voice Mail until a port becomes
available or the outside caller hangs up.
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