NEC Univerge SV8100 Features And Specifications Manual page 1509

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UNIVERGE SV8100
Enhancements (Continued)
With the InServer Blade, installation is made easier by allowing the technician to direct users to a URL
where software files with pre-configured settings that automatically populate the configuration fields within
the desktop can be downloaded.
SV8100 UC Desktop Suite Applications Version 5.0.0.0 software provides the following
enhancements (Version 7000 or higher system software is required):
Park Enhancement – monitoring of all 64 park orbits in the system, one-click park, drag and drop park,
valet park.
InMail Integration with message count, message playback, archive, delete or dial number associated with
message.
Profile Sharing – Shared Services is enhanced to allow users to create and share profiles consisting of
commonly used preferences and configurations.
Salesforce.com Enhancement – Screen Pop support for Salesforce.com Professional Edition.
Integration Toolkit – A Developers Toolkit allowing users to develop interfaces integrating third-party
applications with the Desktop Suite.
BLF Custom Layout – Drag and Drop BLFs in a custom order if the user prefers something other than
extension or name order.
Instant Messenger (IM) – real time instant messaging between Desktop users with session history.
Description
The SV8100 UC Desktop Suite Applications allows users to control their SV8100 terminal from their PC
(Deskset mode) or the PC can become their SV8100 terminal (SP310 - IP Soft Phone Mode).
Through licensing control and user selection, the application can be tailored to meet the needs of a
variety of end users. Additional utilities are provided as part of the Desktop Application suite:
Answering Center – with UC Desktop Applications Version 3.5.0.0 or higher, the Answering
Center supports additional features to be utilized with the Desktop Client to provide efficient call
handling in a multi-tenant environment. For example, if a receptionist is required to answer calls
for a variety of different businesses, the Answering Center module will identify the company being
called and display information on the receptionist's screen to assist with handling the call.
Part number 670940 – LK-DT CRM Integration-LIC license (license code 5310 in Program 10-50-01) and
SV8100 system software Version 3100 or higher is required for Answering Center.
Configuration Wizard – steps the user through the process of providing the settings that are
required to start the desktop application.
Outlook Add-In – allows the user to dial out, end call and perform screen pops through the
Contacts folder within Microsoft Outlook. With UC Desktop Applications Version 2.0.0.0 or higher
and main CPU software Version 2500 or higher, Outlook Add-In also allows the user to perform
Conference and Transfer from the Contacts folder.
SV8100 UC Desktop Suite Applications
Issue 11.0
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