NEC Univerge SV8100 Features And Specifications Manual page 1171

UNIVERGE SV8100
Profiles
Mailboxes can be configured with several different User Profiles. The Profile defines the greeting to be
played to callers, available one touch keys, and whether or not it sets the user's telephone to Call Forward
–.All Call to the telephone voicemail. The mailbox can then be scheduled to follow different profiles at
different times of day. Mailboxes can also be configured with Caller Profiles that define the greeting to be
played for specific callers based on Caller ID. These specific callers can be greeted with a different
greeting and different one touch options.
Distribution Lists
Personal or system distribution lists can be defined to send or forward messages to a group of people.
Schedule
Based on profile settings, the company and user mail boxes can be scheduled to follow a different profile
at different times on different days (e.g., on holidays callers hear a different greeting and are offered
different one touch options).
One Touch Keys
One touch keys can be assigned in the company and user mailboxes. The system decides what to do
when a certain key is pressed based on the following order:
1. When the caller is in a user mailbox and presses a one touch key, the system does what is defined
in the currently active user profile.
2. When nothing is defined there, the system does what is defined in the mailbox default one-touch
keys.
3. When nothing is defined there, the system does what is defined in the company mailbox currently
active profile.
4. When nothing is defined there, the system does what is defined in the company mailbox default one
touch keys.
Conditions
General:
To access the UCB Voicemail, the caller dials the Voice Messaging Pilot number.
Unheard and saved voicemails are deleted when they exceed the number of days before
purging messages defined in the mailbox profile.
Mailbox users can access and recover deleted voicemail messages when the message has
less than the number of days before purge defined in the user mailbox class. The Access
deleted messages option is in the Mailbox Options.
The PIN for mailbox login is the same as the agent PIN when logging into the Desktop
application.
SV8100 Features and Specifications Manual
Issue 1.0
2 - 1147