NEC UNIVERGE SV8100 User Manual
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NEC UNIVERGE SV8100 User Manual

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UIDE
Issue 1.0a April 2010

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Summary of Contents for NEC UNIVERGE SV8100

  • Page 1 UIDE Issue 1.0a April 2010...
  • Page 2 This page is left blank intentionally...

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Connecting to the System........1 Ethernet Connection for Local Access: .
  • Page 4 Table of Contents 2 Table of Contents...

  • Page 5: Connecting To The System

    Connecting to the System Connecting to the System Connecting to the System In addition to the system phone programming, the system provides the ability to use a PC to access system programming. The HTML-based UserPro allows you to: • Edit the telephone system programming options from a remote location. The UserPro application applies the changes as soon as the APPLY or OK icon is clicked.

  • Page 6: Ethernet Connection For Local Access

    Connecting to the System The following changes must be made in order to connect to the system. With the telephone system set at default (Program 10-12-01 = IP Address 192.168.0.10, program 10-12-02 = subnet mask 255.255.255.0 and Program 10-13-01 = 0 [DHCP Server disabled]): The network settings on the PC connecting to the telephone system must be changed.
  • Page 7 Connecting to the System nected to the LAN. UserPro Manual...
  • Page 8 Connecting to the System LAN Cable Straight through RJ45 patch cable. LAN Cross Cable RJ45 cable with cross over Tx and Rx. UserPro Manual...

  • Page 9: Connection For Remote Access

    Connecting to the System Connection for Remote Access: For remote connection you can connect from the PC to the telephone system using an ISDN Terminal Adapter and ISDN trunk. Remote Access via ISDN Trunk The connection to the remote telephone system is made via an ISDN Terminal Adaptor with a dial up connection using PPP (Point to Point Protocol).

  • Page 10: Local Lan (Ethernet) Connection

    Local LAN (Ethernet) Connection Local LAN (Ethernet) Connection Local LAN (Ethernet) Connection When connection to the telephone system is made using UserPro via a LAN connection, an IP address and the subnet type must be assigned to the PC. The IP address and subnet mask are determined by the telephone system in Programs 10-12-01 and 10-12-02 or 10-12-09 and 10-12-10.
  • Page 11 Local LAN (Ethernet) Connection In the Internet Protocol (TCP/IP) Properties window that appears, click on USE THE FOLLOWING IP ADDRESS button and enter the following: IP Address: 192.168.0.11 (192.168.0.12, 192.168.0.13 etc would also be acceptable) Subnet Mask: 255.255.255.0 Click OK and close the INTERNET PROTOCOL window. Click OK and close the LOCAL AREA CONNECTION PROPERTIES window.

  • Page 12: Creating A Dial Up Setting For Remote Access

    Creating a Dial Up Setting for Remote Access Creating a Dial Up Setting for Remote Access Creating a Dial Up Setting for Remote Access When connecting from a remote location via an ISDN terminal adapter, a Dial Up Setting needs to be created on your PC with which you can use UserPro to access the telephone system.
  • Page 13 Creating a Dial Up Setting for Remote Access In the NETWORK CONNECTION TYPE window, select CONNECT TO THE NETWORK AT MY WORKPLACE and click NEXT. The DIAL-UP CONNECTION bullet should be selected. Click NEXT. Enter the name to be used for the dial-up connection and click NEXT. Enter the phone number to be dialed and click NEXT.
  • Page 14 Creating a Dial Up Setting for Remote Access • With an ISDN Terminal Adapter connection, this should be the ISDN DDI number which is routed to the tele- phone system. The DDI number is routed to 830 in Program 22-11-02. (830 is the ‘Remote Maintenance’ service code assigned in program 11-15-01.
  • Page 15 Creating a Dial Up Setting for Remote Access Enter the Telephone System User Name and Password to be used for most sessions. Click in the box SAVE THIS USE NAME AND PASSWORD. This will allow these settings to be used when connecting to the SV8100. The table below shows the default SV8100 user name and password settings.
  • Page 16 Creating a Dial Up Setting for Remote Access • Allow These Protocols: Check “Unencrypted Password (PAP)” - all others should be unchecked. 11. Click OK. 12. Click DIAL. The system will dial the programmed number and connect to the telephone system. You can now open the UserPro (See Using UserPro (page 13) for more information.

  • Page 17: Using Userpro

    Using UserPro Using UserPro Using UserPro The WebPro software is installed on the CPOO PCB - there is no separate software installation. This means that when the tele- phone system software is updated, the UserPro software is updated as well. With either Internet Explorer or Netscape Navigator installed: Open the internet browser application.
  • Page 18 Using UserPro Common Buttons within UserPro Common Buttons    Apply  Sets recent changes Refresh  Refreshs current page    Cancel  Discards recent changes and exits the feature   Home  Returns to home page   Display  Displays specified item within range of active feature or PRG.  Increment  Move to next item within range of active feature or PRG.    Decrement  Move to previous item within range of active feature or PRG.      Settings  Displays the telephone settings for the displayed extension   Upload  Uploads a suitable wav file for VRS/InMail usage   Remove  Removes the VRS/InMail message   Copy  Copy settings from an extension, trunk, etc. to another.    Help  Displays the relevant help page for the feature.

  • Page 19: Ua Level

    Using UserPro - UA level Using UserPro - UA level UA level UserPro allows a System Administrator to configure basic system configuration and call routing such as Night Service setup, Doorphone Ringing assignment, Speed Dial, Incoming ring group etc. After entering the UA ID and password the user is directed to the home page By selecting each individual bullet the user is navigated to each individual configuration screens.

  • Page 20: Music On Hold

    Using UserPro - UA level Music On Hold Set the tone file required and click apply. To return to the home page, click ‘Home’ Automatic Night Service Patterns Each extension and trunk is pre-assigned to a night service group (default=1). The Automatic Night Service Pattern page enables the user to configure the time patterns and operation mode for each Night mode group of the system.
  • Page 21 Using UserPro - UA level By selecting the ‘Weekly Night Service Switching Setting’ tab the time patterns are assigned to each day of the week and the displayed text data for each mode can be configured. The ’Holiday Night Service Switching Setting’ tab allows the user to configure a night mode pattern to a specific day of the year.

  • Page 22: Disa User Id

    Using UserPro - UA level DISA User ID The DISA User ID page allows the user to configure the password for DISA access to the system. InMail Mailbox Options The InMail Mailbox Options page allows addition and deletion of mailboxes and setting of mailbox type for the InMail voice mail (where available), UserPro Manual...

  • Page 23: Selectable Display Messages

    Using UserPro - UA level Selectable Display Messages The text message page allows the edit of text messages used for the Selectable Display Messaging feature. Incoming Ring Group Extension Incoming ring groups are used on the system for routing incoming calls on trunks, depending on the system configuration. The Incoming Ring Group Extension page allows for the addition or deletion of extensions to the incoming ring groups.

  • Page 24: Speed Dialing Number And Name

    Using UserPro - UA level Speed Dialing Number and Name The system has the ability to store up to 2000 speed dials. This page allows for the editing of the system speed dials numbers and names (Used for keyphone display, directory dialling and clip alpha tagging). Night Mode Switching (other group) In addition to the Automatic Night Service Patterns it is possible to manually set system into the required mode.

  • Page 25: Dss Key Assignment

    Using UserPro - UA level DSS key Assignment If a DSS console is fitted to an operator position on the system it is possible to configure the keys for various options. This page enables the user to configure the keys from a drop down menu. Doorphone Ringing Assignment The doorphone ringing assignment page allows for the addition and removal of extensions configured to ring for each of the doorphones on the system.

  • Page 26: Dial-In Name

    Using UserPro - UA level Dial-In Name Dial-In Name is the name associated with each DDI entry and is displayed on a display phone when an incoming call is received on that DDI. This page allows the editing of the Dial-in name. Telephone Setting This page gives the user the ability to set the extension numbers on the system, by selecting the next to the extension, var-...

  • Page 27: Telephone Setting

    Using UserPro - UA level Telephone Setting From this page it is possible to set various options for the extension. Note: when this page is selected the telephone that is being configured is out of service This page enables the setting of: Extension name Call forward type Call forward internal destination for both ring, all calls and no answer.

  • Page 28: Function Key Assignment

    Using UserPro - UA level Function key assignment From this page the function keys are configured for the selected keyphone. The functions are selectable from the drop down list and any addtional data is entered in the adjacent box. This page also allows for the naming of th ekeys for displaying on DESI-less handsets. Vitual Extension Ring Assignment If a virtual extension key has been configured on a keyphone, it is possible, from this page, to configure the keyphone to ring when a call is presented to the virtual extension key number.

  • Page 29: One Touch Key Assignment

    Using UserPro - UA level One Touch Key Assignment One-touch calling gives a system phone user one button access to extension, trunks and selected system features. Instead of dialling a series of codes, the user need only press the one-touch key. An extension user can have one-touch keys programmed for: •...
  • Page 30 Using UserPro - UA level This page allows the setting of features for the InMail voicemail mailbox for the associated extension. Options available to be set/edited here include: Message Playback order, Automatic Erase/Save Messages (for completely listened to messages), Automated Attendant Directed to Voice Mail (sometimes known as Auto Attendant DND), Voice Prompt Language, Paging, Email Address (for unified messaging if available)

  • Page 31: Inmail Audio Up/Down Load (Outgoing Messages)

    Using UserPro - UA level InMail Audio Up/Down Load (Outgoing Messages) From this page it is possible to configure wav files to be used for greetings for a mailbox. It is possible to delete the greeting message by pressing the ‘Remove’ icon, download the greeting message or upload a wav file.

  • Page 32: Inmail Audio Up/Down Load (Incoming Messages)

    Using UserPro - UA level InMail Audio Up/Down Load (Incoming Messages) From this page it is possible to download and/or delete messages that have been left in an InMail mailbox. Trunk Settings From this page it is possible to configure limited options for each individual trunk including the trunk name. If enabled this page also allows for the configuration of automatic trunk to trunk forwarding configurable for each night mode to the rquired speed dial location.

  • Page 33: Vrs Audio Up/Down Load

    Using UserPro - UA level VRS Audio Up/Down Load This page provides the ability to up/download wav files for usage as VRS messages for auto attendant, queue messages etc. It is possible to delete the greeting message by pressing the ‘Remove’ icon, download thegreeting message or upload a wav file.
  • Page 34 Using UserPro - UA level From this page it is possible to configure wav files to be used for greetings for a mailbox. It is possible to delete the greeting message by pressing the ‘Remove’ icon, download the greeting message or upload a wav file.

  • Page 35: Inmail Audio Up/Down Load (Incoming Messages)

    Using UserPro - UA level InMail Audio Up/Down Load (Incoming Messages) From this page it is possible to download and/or delete messages that have been left in an InMail mailbox. Logout Pressing the Logout key exits the UserPro tool and reverts back to the login page. UserPro Manual...

  • Page 36: Ub Level

    Using UserPro - UB level Using UserPro - UB level UB level UB level UserPro enables each system user access to basic options configurable for their extension. The username and password are detailed in the table below. These can be redefined in Program 90-02. User Name Password (Extension...

  • Page 37: Function Key Assignment

    Using UserPro - UB level Up/Down load. Function Key Assignment From this page the function keys are configured for the selected keyphone. The functions are selectable from the drop down list and any addtional data is entered in the adjacent box. The Line Key Name entry is specifically required for DESI-less terminals, as this is the data that is displayed adjacent to the key on the display.
  • Page 38 Using UserPro - UB level If a virtual extension key has been configured on a keyphone, it is possible, from this page, to configure the keyphone to ring when a call is presented to the virtual extension key number. UserPro Manual...

  • Page 39: One Touch Key Assignment

    Using UserPro - UB level One Touch Key Assignment One-touch calling gives a system phone user one button access to extension, trunks and selected system features. Instead of dialling a series of codes, the user need only press th eone-touch key. An extension user can have one-touch keys programmed for: •...

  • Page 40: Inmail Audio Up/Download

    Using UserPro - UB level This page allows the setting of features for the InMail voicemail mailbox for the associated extension. Options available to be set/edited here include: Message Playback order, Automatic Erase/Save Messages (for completely listened to messages), Automated Attendant Directed to Voice Mail (sometimes known as Auto Attendant DND), Voice Prompt Language, Paging, Email Address (for unified messaging if available)
  • Page 41 Using UserPro - UB level From this page it is possible to configure wav files to be used for greetings for a mailbox. It is possible to delete the greeting message by pressing the ‘Remove’ icon, download the greeting message or upload a wav file.

  • Page 42: Inmail Audio Up/Down Load (Incoming Messages)

    Using UserPro - UB level InMail Audio Up/Down Load (Incoming Messages) From this page it is possible to download and/or delete messages that have been left in an InMail mailbox. Logout Pressing the Logout key exits the UserPro tool and reverts back to the login page. UserPro Manual...
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  • Page 44 NEC Unified Solutions reserves the right to change the specifications, functions, or features at any time without notice. NEC Unified Solutions has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Unified Solutions and shall not be reproduced without prior written approval of NEC Unified Solutions.

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