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Cisco 4300 User Manual

Video surveillance high-definition ip cameras
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Cisco Video Surveillance 4300 and 4500
High-Definition IP Cameras User Guide
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-19609-04

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  • Page 1 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-19609-04...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks.

  • Page 3: Table Of Contents

    Streaming Settings Window Camera Settings Window Video Overlay Settings Window IO Ports Settings Window Pan Tilt Settings Window Event Notification Window 3-10 Patrol Sequence Window 3-14 Analytics Windows 3-16 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 4 Log Setup Settings Window 3-33 Local Log Window 3-35 Viewing Live Video C H A P T E R Troubleshooting C H A P T E R N D E X Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 5 Obtaining Documentation, Obtaining Support, and Security Guidelines For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html...
  • Page 6 Preface Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.

  • Page 7: Ip Camera Features

    • IP Camera Features The Cisco Video Surveillance IP Camera offers a feature-rich digital camera solution for a video surveillance system. The camera provides high-definition (HD) video and simultaneous H.264 and MJPEG compression, streaming up to 30 frames per second (fps) at 1080p (1920 x 1080) resolution, and 60 fps at 720p (1280 x 720) resolution.

  • Page 8: Chapter 1 Overview

    Figure 1-1 and the table that follows describe the items on the front of the IP camera. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 9 “Adjusting Back Focus on the IP Camera” section on page 2-9. Microphone Captures audio. There also is a connection for an optional external microphone on the rear of the IP camera. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 10 Connecting an external microphone disables the internal microphone on the IP camera. PoE LED Indicates information about PoE as follows: • Lit green—PoE connection is detected Off—PoE connection is not detected • Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 11 IP camera. Figure 1-3 Side of IP Camera DC auto iris lens connector Connection for cable from DC auto iris lens Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 12: Dc Auto Iris Lens Connector Pinouts

    • C mount lens adaptor • 0.9 mm Allen wrench for unlocking and locking the focus ring • Regulatory Compliance and Safety Information • Quick Start Guide • Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 13: Getting Started

    C H A P T E R Getting Started This chapter provides instructions for installing and performing the initial setup of the Cisco Video Surveillance IP Camera. It also describes how to access the IP camera through a web browser so that you can configure it or view video from it, and how to perform other important tasks.

  • Page 14: Chapter 2 Getting Started

    This product must be connected to a power-over-ethernet (PoE) IEEE 802.3af compliant power source Warning or an IEC60950 compliant limited power source. Statement 353 Inline power circuits provide current through the communication cable. Use the Cisco provided cable or Caution a minimum 24AWG communication cable.
  • Page 15 If your network provides PoE, the IP camera powers on. higher network cable to the LAN port on the back of the Skip to Step camera and to a 100BaseT hub, router, or switch. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 16 After you install the IP camera, follow the instructions in the “Performing the Initial Setup of the IP Camera” section on page 2-5 to access and configure the camera. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 17: Performing The Initial Setup Of The Ip Camera

    Step 4 to the IP camera. The default setting is HTTPS, which allows only HTTPS (secure) connections to the IP camera. Click Apply. Step 5 The IP camera reboots. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 18: Performing The Initial Setup Of The Ip Camera

    HTTP only if you configure the camera to accept non-secure HTTP connections as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 19: Accessing The Ip Camera

    The IP Camera user interface includes links that you use to access various windows and perform other activities. Table 2-2 describes each link and lists the IP camera privilege level that you must have to access the link. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 20: Understanding The Ip Camera User Interface

    Version of the codec that is running on the IP camera. Part Number Cisco manufacturing part number of the IP camera. Top Assembly Revision Cisco assembly revision number. Network Status MAC Address MAC address of the IP camera. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 21: Adjusting Back Focus On The Ip Camera

    To obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is useful if the focus control on a lens does not allow you to obtain a sharp enough image. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 22: Powering The Ip Camera On Or Off

    1-5). There are various reset types, as described in Table 2-4. You also can also perform these reset operations from the Maintenance Settings window as described in “Maintenance Settings Window” section on page 3-29. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 2-10 OL-19609-04...

  • Page 23: Resetting The Ip Camera

    15 seconds. their default values. After you perform this procedure, follow the steps in the “Performing the Initial Setup of the IP Camera” section on page 2-5. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 2-11 OL-19609-04...
  • Page 24 Chapter 2 Getting Started Resetting the IP Camera Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 2-12 OL-19609-04...
  • Page 25 C H A P T E R Configuring and Managing the IP Camera The Cisco Video Surveillance IP Camera provides configuration windows that you use to configure and manage the IP camera. This chapter explains how to access the configuration windows, describes each window, and provides detailed information about the options that are available in each window.

  • Page 26: Chapter 3 Configuring And Managing The Ip Camera

    Feature Setup windows in detail: Streaming Settings Window, page 3-3 • Camera Settings Window, page 3-6 • Video Overlay Settings Window, page 3-8 • IO Ports Settings Window, page 3-8 • Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 27: Feature Setup Windows

    (H.264) and secondary (MJPEG) streams. If a secondary frame rate that is not shown in this table is selected in Cisco Video Surveillance Manager, the IP camera uses the closest available frame rate.

  • Page 28: Streaming Settings Window

    Multicast enables several devices to receive the video signal from the IP camera simultaneously. Multicast Address Enter the multicast IP address on which the IP camera sends a multicast audio/video stream. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 29 Choose the codec (G.711 A-Law, G.711 u-Law, or AAC) for audio that is transmitted from the IP camera. AAC provides highest quality audio and consumes the least bandwidth. The default value is G.711 A-law. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 30: Camera Settings Window

    • Off - Auto iris mode is disabled. With this setting, the iris opening in the IP camera lens remains fully open. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 31: Camera Settings Window

    If you configure a schedule, make sure that the time on the IP camera Note is set correctly. Start Time Enter the time, in 24 hour format, that the camera enables its night filter. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 32: Video Overlay Settings Window

    To display the IO Ports Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5, click Feature Setup, then click IO Ports. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 33: Io Ports Settings Window

    If you do not click this button, changes are not retained when you exit the window. Save Settings appears at the bottom of the window. You may need to scroll down to it. Table 3-6 describes the option in the Pan Tilt Settings window. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 34: Pan Tilt Settings Window

    – Date and time—Date and time that the event occurred – Active post Count—Sequence number of the notification for this event – Event type—Type of event – Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-10 OL-19609-04...

  • Page 35: Event Notification Window

    “Motion detection controls” rows in Table 4-1. Video Loss—Event is triggered if the IP camera loses input to its codec sensor module. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-11 OL-19609-04...
  • Page 36 Port Number Enter the port number that receives messages on the primary server to which HTTP messages are sent. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-12 OL-19609-04...
  • Page 37 If the primary SMTP server requires authentication, enter the account name for the server. Password If the primary SMTP server requires authentication, enter the account password for the server. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-13 OL-19609-04...

  • Page 38: Patrol Sequence Window

    Before you can configure a patrol sequence, you must define preset positions as described in the “Presets controls” rows in Table 4-1. These rows also explain how to start and stop the execution of a patrol sequence. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-14 OL-19609-04...

  • Page 39: Patrol Sequence Window

    —Move the selected preset position up one position. —Move the selected preset position down one position. —Move the selected preset position to the bottom of the list. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-15 OL-19609-04...

  • Page 40: Network Setup Windows 3-16

    For detailed information about Cisco video analytics and the Analytics windows, see Cisco Video Analytics User Guide. The Cisco video analytics feature requires Cisco Video Surveillance Manager (VSM) 6.3.1 or later to Note process analytics events. For related information, see the current version of Cisco Video Surveillance Manager User Guide.

  • Page 41: Ip Addressing Window

    The name can contain up to 64 characters, which can include letters, numbers, spaces, and these characters: ! $ % ( ) + , - . / = @ ^ _ ` { } ~. Cisco recommends that you give each IP camera a unique name so that you can identify it easily.

  • Page 42: Time Settings Window

    If you do not click this button, changes are not retained when you exit the window. Save Settings appears at the bottom of the window. You may need to scroll down to it. Table 3-11 describes the options in the Time Settings window. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-18 OL-19609-04...
  • Page 43 (in 24 hour format) that daylight saving time ends. At this day and End Time time, the time of the IP camera adjusts to the non-daylight saving time. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-19 OL-19609-04...

  • Page 44: Discovery Settings Window

    Valid values are 123 and 1024 through 65535. The default port is 123. Discovery Settings Window The Discovery Settings window provides options for configuring the IP camera to work with Cisco Discovery Protocol or Bonjour. These applications facilitate monitoring and management of your network.

  • Page 45: Snmp Settings Window

    Click this radio button if you want to use the default local engine ID for Engine ID SNMP. The default local engine ID is 8000000903<MAC>, where <MAC> is the MAC address of the IP camera. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-21 OL-19609-04...

  • Page 46: Snmp Settings Window

    This password can contain from 8 to 63 characters, which can be letters, numbers, and special characters, but no spaces. Special characters are: ! $ ( ) - . @ ^ _ ` { } ~ Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-22 OL-19609-04...

  • Page 47: 802.1X Settings Window

    Optional. Unsigned public identifier to be used instead of a user name for logging in to the RADIUS server. Validate Server Check this check box if you want the identity of the RADIUS server to be Certificate validated. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-23 OL-19609-04...

  • Page 48: Ip Filter Settings Window

    The IP Filter Settings window provides options for controlling access to the IP camera by designating up to 10 IP addresses or address ranges that are allowed or denied access to the IP camera. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-24...

  • Page 49: Qos Settings Window

    Value from 0 (lowest priority) through 7 (highest priority) that specifies the CoS priority value for steaming video data. Video VLAN ID Enter the ID of the video VLAN to which CoS packets are directed. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-25 OL-19609-04...

  • Page 50: Administration Windows 3-26

    If you want to access the IP camera through SSH, you must configure a password for an SSH administrator. The name of this administrator is root. The password is configurable. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-26...
  • Page 51 Secure Shell (SSH) Port Enter the SSH port that is used to access the IP camera. Valid port numbers are 22 and 1024 through 65535. The default port is 22. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-27...

  • Page 52: User Settings Window

    Special characters are: ! $ ( ) - . @ ^ _ ` { } ~ Confirm Password Re-enter the password for the user. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-28 OL-19609-04...

  • Page 53: Maintenance Settings Window

    If you do not click this button, changes are not retained when you exit the window. Save Settings appears at the bottom of the window. You may need to scroll down to it. Table 3-19 describes the options in the Maintenance Settings window. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-29 OL-19609-04...
  • Page 54 You can then load this configuration information to any same-model IP camera in the network. This feature is useful for creating a backup of this configuration and for configuring other IP cameras based on this configuration. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-30 OL-19609-04...

  • Page 55: Firmware Settings Window

    Device Name Display only. ID of the IP camera, as configured in the Basic Settings window. For more information, see the “Basic Settings Window” section on page 3-16. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-31 OL-19609-04...

  • Page 56: Firmware Settings Window

    Foreign Address IP address and port number of the client device that is connected for the process State State of the process Program Name Name of the process Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-32 OL-19609-04...

  • Page 57: Password Complexity Window

    To display the Log Setup Settings window, access the configuration windows as described in the “Performing the Initial Setup of the IP Camera” section on page 2-5, click Log, then click Setup. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-33 OL-19609-04...
  • Page 58 Port Valid values are 514 and 1024 through 65535. The default Syslog port is 514. Facility Enter the system facility that receives logs on the Syslog server. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-34 OL-19609-04...

  • Page 59: Local Log Window

    Includes messages of every other severity. Local Log Window The Local Log window lets you view the log file that is stored on the IP camera. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-35 OL-19609-04...
  • Page 60 Let you move through the log file entries: Page field—Enter a page number and press Enter. —Go to first page —Go to previous page —Go to next page —Go to last page Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-36 OL-19609-04...
  • Page 61 DEFAULTS_FAILED Restoring factory defaults failed for An attempt to reset the IP camera to its user <user> <IP address or hostname>. factory default configuration failed. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-37 OL-19609-04...
  • Page 62 IR filter changed to day automatically. The IP camera enabled its day filter automatically. IR_FILTER_DAY_MANUAL IR filter manually changed to day by The IP camera day filter was enabled user <user> <IP address or hostname>. by a user. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-38 OL-19609-04...
  • Page 63 Failed to contact <server type> server The IP camera was unable to contact an <server or IP address>. SNTP, DHCP, Syslog, DNS, SMTP, HTTP, or 802.1x server or a gateway. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-39 OL-19609-04...
  • Page 64 Unexpected exception occurred. Could IP camera could not read or write not <read/write> <to/from> repository information to its internal repository. by user <user> <IP address or hostname>. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide 3-40 OL-19609-04...

  • Page 65: Chapter 4 Viewing Live Video

    C H A P T E R Viewing Live Video After you install and set up the Cisco Video Surveillance IP Camera as described in Chapter 2, “Getting Started,” users can connect to the IP camera through Internet Explorer and access the Camera Video/Control window to view live video from the IP camera.
  • Page 66 1 through 100 and press the Enter key. A higher value increases the sharpness and a lower value decreases the sharpness. The default value is 50. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 67 Flip button Rotates the video image by 180 degrees. Mirror button Reverses the video image. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 68 IP camera), or enter a field value from 0 through 100 and press the Enter key. The default value is 50. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 69 Pelco D protocol and that pan and tilt functions are enabled. For more information, see the “Pan Tilt Settings Window” section on page 3-9. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 70 Down Arrow button. Click the Down Arrow button to hide the motion detection controls. The button changes to the Up Arrow button. Down Arrow toggle button Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 71 50, click Restore. These configuration settings affect the cell that you select. If the cell is part of a group of horizontally or vertically (but not diagonally) adjacent cells, the settings affect all cells in the group. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 72 50, click Restore. Restore button Deselects all areas in the video field that you have selected for motion detection monitoring. Save Settings button Save the current motion detection configuration. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 73: Chapter 5 Troubleshooting

    Upload option in the Maintenance window to reload a saved configuration file because that process restores the password that you forgot. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...
  • Page 74 Clean the lens on the IP camera. Adjust the back focus as described in the “Adjusting Back Focus on the IP Camera” section on page 2-9. Configure options for video as described in the “Streaming Settings Window” section on page 3-3. Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide OL-19609-04...

  • Page 75: I N D E X

    Account Initialization window 3-26 focus ring 2-10 Administration windows 3-26 backing up, configuration of IP camera 3-29 Analytics window 3-16 Basic Settings window Basic Settings window 3-16 options 3-17 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-1 OL-19609-04...
  • Page 76 3-11 CS mount lens 1-3, 2-2 Event Notification window options 3-11 overview 3-10 data bits, for pan/tilt device 3-10 date and time configuring manually 3-19 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-2 OL-19609-04...
  • Page 77 General purpose input/output (GPIO) port accessing camera through installation allowing access through 3-27 LAN port on default port 3-27 lens 1-3, 2-2 port 3-27 logging in to logging out of Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-3 OL-19609-04...
  • Page 78 DC auto iris threshold 1-3, 2-2 4-7, 4-8 for IP camera Motion detection controls type mounting, IP camera live video multicast viewing address through home window enabling Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-4 OL-19609-04...
  • Page 79 QoS Settings window complexity 3-33 options 3-25 configuring requirements for 3-33 overview 3-25 for primary SMTP server 3-13 quality of service 3-25 for secondary SMTP server 3-14 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-5 OL-19609-04...
  • Page 80 3-28 overview 3-21 user name, requirements for 3-28 speaker User Settings window external options 3-28 installing overview 3-28 volume allowing access through 3-27 alternative port 3-27 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-6 OL-19609-04...
  • Page 81 Camera Video/Control window optimizing for lighting condition Video Overlay Settings window options overview video resolution configuration guidelines controls in Camera Video/Control window View Video link white balance Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-7 OL-19609-04...
  • Page 82 Index Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Guide IN-8 OL-19609-04...

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