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This chapter provides information about troubleshooting your ProSafe 802.11n Dual Band
Wireless Access Point WNDAP330. After each problem description, instructions are given to help
you diagnose and solve the problem. For the common problems listed, go to the section indicated.
•
Is the WNDAP330 on?
Go to
"Installing the WNDAP330 Wireless Access Point" on page 2-4
•
Have I connected the wireless access point correctly?
Go to
"Installing the WNDAP330 Wireless Access Point" on page
•
I cannot remember the wireless access point's configuration password.
Go to
"Changing the Administrator Password" on page
Note: For up-to-date WNDAP330 installation details and troubleshooting guidance visit
http://kbserver.netgear.com/products/WG302.asp.
If you have trouble setting up your WNDAP330, check the tips below.
No lights are lit on the wireless access point.
It takes a few seconds for the power indicator to light up. Wait a minute and check the power light
status on the access point.
If the access point has no power.
•
Make sure the power cord is connected to the access point.
•
Make sure the power adapter is connected to a functioning power outlet. If it is in a power
strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it
is not a switched outlet.
•
Make sure you are using the correct NETGEAR power adapter supplied with your access
point.
Troubleshooting and Debugging
v1.0, May 2008
Chapter 5
2-4.
3-10.
5-1
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