NETGEAR WNDR3700 - RangeMax Dual Band Wireless-N Gigabit Router Wireless Setup Manual
NETGEAR WNDR3700 - RangeMax Dual Band Wireless-N Gigabit Router Wireless Setup Manual

NETGEAR WNDR3700 - RangeMax Dual Band Wireless-N Gigabit Router Wireless Setup Manual

Dual band wireless-n gigabit router
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Dual Band Wireless-N
Gigabit Router WNDR3700
Setup Manual
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134 USA
May 2009
208-10338-01
v1.0

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Summary of Contents for NETGEAR WNDR3700 - RangeMax Dual Band Wireless-N Gigabit Router Wireless

  • Page 1 Dual Band Wireless-N Gigabit Router WNDR3700 Setup Manual NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134 USA May 2009 208-10338-01 v1.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Table Of Contents

    Contents Dual Band Wireless-N Gigabit Router WNDR3700 Setup Manual Getting to Know Your Wireless Router ................1 Unpacking Your New Wireless-N Gigabit Router .............. 1 Hardware Features ......................2 Front Panel ........................3 Back Panel ........................5 Router Label ........................ 6 Positioning Your Wireless Router ..................
  • Page 4 Checking the Internet Service Connection ..............31 Obtaining an Internet IP Address ................31 Troubleshooting PPPoE .................... 32 Troubleshooting Internet Browsing ................33 Troubleshooting Connectivity Using the Ping Utility ............33 Testing the Path from a PC to Your Router ............... 33 Testing the Path from a PC to the Internet ..............
  • Page 5: Getting To Know Your Wireless Router

    – A link to the online User Manual If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair.
  • Page 6: Hardware Features

    To prepare your router for installation: Carefully remove the protective film from the top of your router. Set up your wireless-N gigabit router by aligning the arrow on the base with the arrow on the back of the case, and sliding the router onto the base. Reset Factory Settings...
  • Page 7: Front Panel

    Front Panel Figure 2 The front panel has nine status lights that you can use to monitor and verify various conditions. There are also two switch buttons on the right (or at the bottom if the router is in its stand). The status lights are described in Table 1, and the switch buttons in...
  • Page 8: Switch Button Descriptions

    Table 1. Status Light Descriptions (continued) Item Function Activity Description No USB device is connected, or the “Safely Remove Hardware” button has been pressed and it is now safe to remove the attached USB device. Solid Green The USB device has been accepted by the Router and is ready to be used.
  • Page 9: Back Panel

    For more information on modes, see “Configuring Your Wireless Settings and Security Options” on page 20, and the online Reference Manual, available on the Resource CD. Back Panel The rear panel of the WNDR3700 router contains the items in the list that follows the figure. Figure 3 The back of the wireless-N gigabit router includes: A Power On/Off button.
  • Page 10: Router Label

    Router Label View the label on the bottom of the wireless-N gigabit router to identify the security PIN, serial number, port connectors, status lights, and default login information. Figure 4 Positioning Your Wireless Router The wireless-N gigabit router lets you access your network from virtually anywhere within the operating range of your wireless network.
  • Page 11: Installing Your Wireless-N Gigabit Router

    Installing Your Wireless-N Gigabit Router To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart Wizard™. The Smart Wizard walks you through the steps required to connect your router and PC(s); configure your internet settings; configure your wireless settings; and enable wireless security for your network.
  • Page 12: Updating Your Router Firmware

    Updating Your Router Firmware NETGEAR is always improving the operability and features included with your router. To make it easy for you to receive the best, most up-to-date features of your router, NETGEAR provides a variety of methods for updating your product.
  • Page 13: Installing Your Wireless Router Using Smart Wizard

    For cable modem service, that you use the computer you first used to set up your Internet service. The NETGEAR Smart Wizard takes you through the procedure to connect your router and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network.
  • Page 14 The Smart Wizard guides you through installing your router, connecting your router to the Internet, configuring your wireless network settings, and selecting the optimum security protection for your network. If you choose not to select a security option during installation, you can always access the router’s user interface later to select a security option (see “Setting Your SSID and Wireless Security Manually”...
  • Page 15: Installing Your Wireless Router Manually (Advanced, Mac, And Linux Users)

    Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL or cable modem service connection to an Internet Service Provider (ISP). •...
  • Page 16 Disconnect the cable at the modem (2). You will connect it to the router later. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the wireless-N gigabit router (3).
  • Page 17 Figure 6 Locate the cable you removed from the modem in step 2. Securely insert that cable (4) into a LAN port on the router such as LAN port 1. Figure 7 Your network cables are connected, and you are ready to start your network. It is important that you start your network in the correct sequence.
  • Page 18: Verifying Your Connection

    Now, plug the power cord into your wireless-N gigabit router and into a power outlet. Wait 1 minute. Last, turn on your computer. It might take several minutes for your router to establish a connection with your computer and your Internet provider. For DSL customers, if software logs you in to the Internet, do not run that software.
  • Page 19: Setting Up Your Router For Internet Access

    • LAN. At least one LAN light (6) should be lit. Green indicates that your computer is communicating at 1 Gbps; amber indicates 10/100 Mbps. If a LAN light is not lit, check that the Ethernet cable from the computer to the router is securely attached at both ends, and that the computer is turned on.
  • Page 20 Click Check to check for new firmware (recommended). The router will automatically check the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” will display. (If you select “No,”...
  • Page 21 If new firmware is available, click Yes, and the router will automatically upgrade itself with the latest firmware. Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting and the Ready light has turned solid green for several seconds! From the main menu, select Setup Wizard.
  • Page 22 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Wireless Router Manually (Advanced, Mac, and Linux Users)
  • Page 23: Configuring Your Wireless Network For Internet Access

    After installing your router, you must log into the router to complete your wireless setup. When you log in to the browser, you will be prompted to check for firmware updates from the NETGEAR update server. Accessing Your Router After Installation and Checking for New Firmware The Smart Wizard only appears when you run the CD.
  • Page 24: Configuring Your Wireless Settings And Security Options

    Click Check to check for new firmware (recommended). The router will automatically check the NETGEAR database for a new firmware image file. If no new firmware version is available, the message “No New Firmware Version Available” will display. (If you selected “No,”...
  • Page 25: Setting Your Ssid And Wireless Security Manually

    The wireless mode (802.11n) that each wireless adapter supports. The default is Up to 145Mbps at 2.4 GHz and 300Mbps at 5 GHz. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.
  • Page 26 Leave the wireless mode set to the default setting of Up to 145Mbps for 2.4GHz. Select security options for the 2.4GHz wireless network. The wireless Security Options are set to None by default. NETGEAR strongly recommends that you use wireless security. You can select a different Security Option and a different passphrase for each wireless network.
  • Page 27 The wireless Security Options are set to None by default. NETGEAR strongly recommends that you use wireless security. You can select a different Security Option and a different passphrase for each wireless network. For the highest performance of the 5 GHz wireless network and the most secure encryption, NETGEAR recommends that you use WPA2-PSK as your security option.
  • Page 28: Using Push 'N' Connect (Wps) To Configure Your Wireless Network

    SSID (wireless network name) will still be configured for WPA/WPA2 security. The WPS LED will stop blinking or turn off, depending on how you have them configured. 1. For a list of other Wi-Fi-certified products available from NETGEAR, go to http://www.wi-fi.org Configuring Your Wireless Network for Internet Access...
  • Page 29: Testing Basic Wireless Connectivity

    Internet LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices.
  • Page 30 Check your wireless security. If you used WPS to enable wireless security, your security will be set to WPA/WPA2 with a randomly-selected PSK security password. Click Apply to save any changes. If you are configuring the router from a wireless computer and you change the router’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply.
  • Page 31: Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your wireless-N gigabit router. You can find help with the following problems: • “Basic Setup Checklist” on page 27 • “Checking Basic Router Functions” on page 28 • “Troubleshooting Login Problems” on page 30 •...
  • Page 32: Checking Basic Router Functions

    Make sure that the network settings of the computer are correct: Verify that your LAN-connected computers are configured to obtain an IP address automatically through DHCP. For help with this, see the documentation for your computer or “Related Documents” on page Verify whether the MAC address is needed.
  • Page 33 • Make sure that the power cord is properly connected to your router and that the power adapter is properly connected to a functioning power outlet. • Check that you are using the power adapter supplied by NETGEAR for this product.
  • Page 34: Troubleshooting Login Problems

    Table 3. Troubleshooting the router’s LED behavior (continued) Internet light stays When the router is turned on, the Internet light turns amber for about 70 seconds amber. and then turns green. If the light does not turn green, the router has a problem. If the Internet light is still amber 2 minutes after turning on power to the router: 1.
  • Page 35: Checking The Internet Service Connection

    • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try closing the browser and starting it again. Checking the Internet Service Connection If your router is unable to access the Internet, check that the Internet connection is working, and then check that the wireless-N gigabit router can get an Internet address.
  • Page 36: Troubleshooting Pppoe

    If your router is unable to obtain an IP address from the your service provider, the problem might be one of the following: • Your service provider might require a login. Ask your service provider whether they require PPP over Ethernet (PPPoE) login. •...
  • Page 37: Troubleshooting Internet Browsing

    Troubleshooting Internet Browsing If your wireless-N gigabit router can obtain an IP address but your computer is unable to load any Web pages from the Internet, check the following. • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses.
  • Page 38: Testing The Path From A Pc To The Internet

    To ping the wireless router: From the Windows toolbar, click Start and select Run. In the field provided, type Ping followed by the address of the router, as in this example: ping www.routerlogin.net ping 192.168.1.1 Click OK. You should see a message like this one: Pinging 192.168.1.1 with 32 bytes of data If the path is working, you see this message: Reply from 192.168.1.1: bytes=32 time=NN ms TTL=xxx...
  • Page 39 If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies: • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel.
  • Page 40 Troubleshooting...
  • Page 41: Technical Specifications

    Technical Specifications Default Configuration Settings This section provides factory default settings and technical specifications for the RangeMax Dual Band Wireless-N Gigabit Router . Table 4. Wireless Router Default Configuration Settings Feature Default Setting Smart Wizard Enabled Router Login Router Login URL http://www.
  • Page 42 Internet) Outbound (communications going out to Enabled (all) the Internet) Wireless Wireless Communication Enabled Name (2.4GHz b/g/n SSID) NETGEAR Name (5Ghz a/n SSID) NETGEAR-5G Security Disabled Broadcast SSID Enabled Country/Region United States in the US, otherwise varies by region...
  • Page 43 Table 4. Wireless Router Default Configuration Settings (continued) Feature Default Setting Physical Specifications Dimensions Weight 0.4 kg (14.6 ounces) Environmental Specifications Operating temperature 0 to 40 C (32º to 104º F) Operating humidity 90% maximum relative humidity, noncondensing Electromagnetic Emissions Meets requirements of: FCC Part 15 Class B EN 55 022 (CISPR 22), Class B...
  • Page 44: Restoring The Default Password And Configuration Settings

    Table 4. Wireless Router Default Configuration Settings (continued) Feature Default Setting Operating Frequency Ranges (5G) 5.18–5.24 + 5.745–5.825 GHz (US) 5.18–5.24 GHz (Europe ETSI) 802.11 Security 40-bit (also called 64-bit) and 128-bit WEP, WPA- PSK and WPA2-PSK. Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the router’s user name to admin, the password to password, and the IP address to 192.168.1.1.
  • Page 45: Related Documents

    Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Table 5. Document Link TCP/IP Networking http://documentation.netgear.com/reference/enu/tcpip/index.htm Basics Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Glossary http://documentation.netgear.com/reference/enu/glossary/index.htm...
  • Page 46 Related Documents...
  • Page 47: Registration And Certifications

    Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register You must register before you can use our telephone support service. Product updates and Web support are always available by going to http://www.netgear.com/support Setup documentation is available on the CD, on the support website, and on the documentation website...

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