Test Led Never Turns Off; Lan Port Leds Not On; Troubleshooting The Web Management Interface; Ethernet Cabling - NETGEAR WC7520 - ProSafe 20-AP Wireless Controller Reference Manual

ProSafe 20-AP Wireless Controller WC7520 Reference Manual
If the error persists, you have a hardware problem and should contact NETGEAR Technical
Support.

Test LED Never Turns Off

When the wireless controller is powered on, the Test LED turns on for approximately 2
minutes and then turns off when the wireless controller has completed its initialization. If the
Test LED remains on, there is a fault within the wireless controller.
If the Test LED is still on more than several minutes minute after power up:
• Turn the power off, and then turn it on again to see if the wireless controller recovers.
• Reset the wireless controller's configuration to factory defaults settings. Doing so sets the
wireless controller's IP address to 192.168.0.250. This procedure is explained in
Rebooting or Resetting the Wireless Controller
If the error persists, you might have a hardware problem and should contact NETGEAR
Technical Support.

LAN Port LEDs Not On

If the LAN LEDs do not light when the Ethernet connection is made, check the following:
• Make sure that the Ethernet cable connections are secure at the wireless controller and
at the hub, switch, or router.
• Make sure that power is turned on to the connected hub, switch, or router.
• Be sure that you are using the correct cables:

Troubleshooting the Web Management Interface

If you are unable to access the wireless controller's Web Management Interface from a PC
on your local network, try to isolate the problem. It is most likely one of the following:

Ethernet Cabling

Check the Ethernet connection between the PC and the wireless controller as described in
the previous section (see

IP Address Configuration

• Make sure your PC's IP address is on the same subnet as the wireless controller. If you
are using the recommended addressing scheme, make sure you PC's has a static IP
address of 192.168.0.210 and a subnet of 255.255.255.0.
LAN Port LEDs Not On
on page 105.
).
Chapter 12: Troubleshooting | 145