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Fix an Unresponsive Vertex™ VC4 Touch Screen
Completely resetting the computer can resolve many issues that cause a frozen/unresponsive screen. Follow
these steps to perform a hard reset:
1. Remove any USB devices from the USB ports of the HMI PC if non-default USB devices were inserted. The USB
connection from touch screen should remain
2. Turn off the computer by pressing and holding the power button for a few seconds.
3. Turn on the PC by pressing the Power button.
4. Wait until HMI application starts up
5. Check if touch screen is responsive and all connected analyzers are shown on Overview screen
NOTE
When this occurs, the system will continue to monitor gas.
TM
Vertex
C System
159
User Manual
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