Google Assistant Doesn't Respond; Siri Doesn't Respond; Upgrade Your Cisco Headset 730 Firmware - Cisco Headset 730 User Manual

Google Assistant Doesn't Respond

• With the app open and searching for your headset, slide the Bluetooth/Power switch up and let go.
Google Assistant Doesn't Respond
Try these steps if you have problems with Google Assistant through your Cisco Headset 730:
• Try to directly activate Google Assistant on your mobile device.
• Make sure that the voice assistant feature is enabled though the Cisco Headsets app.
• Connect your mobile device to a Wi-Fi or cellular data network.
• Make sure that you are in a country where Google Assistant is available.
• Make sure you have the most recent version of the Google Assistant app.
• Make sure your mobile device is compatible with Google Assistant.
• For additional support, visit
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Siri Doesn't Respond

Try these steps if you can't activate Siri through your Cisco Headset 730:
• Try to access Siri directly on your mobile device.
• Make sure the voice assistant feature is enabled though the Cisco Headsets app.
• Connect your mobile device to a Wi-Fi or cellular data network.
• Make sure your mobile device is compatible.
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Upgrade Your Cisco Headset 730 Firmware

You can upgrade your headset firmware through the Cisco Headsets mobile app, Cisco Accessory Hub, Cisco
Webex, a Cisco IP Phone (phone firmware 12.7(1) or later), or on Cisco Jabber (version 12.8 or later). Headset
upgrades take about 7–10 minutes to complete.
Procedure
Step 1 To begin your upgrade, do one of these actions:
• Pair your headset to your smart phone, and open the Cisco Headsets mobile app.
Cisco Headset 730 User Guide
36
Enable Your Voice Assistant in the Cisco Headsets
Enable Your Voice Assistant in the Cisco Headsets
The Cisco Headsets app won't upgrade your headset when the headset battery is low. Make
Note
sure your headset is charged before you upgrade.
https://support.google.com/headphones
App, on page 13
App, on page 13
Troubleshooting