Cisco Headset 730 User Manual
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Cisco Headset 730 User Manual

Cisco Headset 730 User Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
cerca il tuo prodotto tra le
Cisco Headset 730 User Guide
First Published: 2020-01-10
Last Modified: 2021-07-26
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
migliori offerte di Cuffie e Microfoni
Cisco Headset 730
o

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Summary of Contents for Cisco Headset 730

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Cisco Headset 730 cerca il tuo prodotto tra le migliori offerte di Cuffie e Microfoni Cisco Headset 730 User Guide First Published: 2020-01-10 Last Modified: 2021-07-26 Americas Headquarters Cisco Systems, Inc.
  • Page 2 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.

  • Page 3: Table Of Contents

    Charge Your Cisco Headset 730 with the USB-C Cable Assemble the Cisco Headset 730 Charging Stand Voice Assistant Activate Your Mobile Voice Assistant on Your Cisco Headset 730 Enable Your Voice Assistant in the Cisco Headsets App About Audio Notifications...
  • Page 4 My Bluetooth Device Can't Find the Headset I Can't Connect a New Device to the Headset My Cisco Headset 730 Shows Up Twice in My Bluetooth Device List You Experience Poor Audio Quality in Your Headset Cisco Headset 730 User Guide...
  • Page 5 My Headset is On but has No Sound People Can't Hear Me Well My Headset Doesn't Charge I Can't Get the USB Adapter to Pair to My Cisco Headset 730 The Cisco Headsets App Doesn't Work on My Mobile Device Google Assistant Doesn't Respond...
  • Page 6 Contents Compliance Information for Korea Compliance Information for Mexico Compliance Information for Russia Compliance Statement for Singapore Compliance Statements for Taiwan Low Power and Visual Warning Notices Cisco Headset 730 User Guide...

  • Page 7: Your Headset

    What's in the Box, on page 1 • How to Wear Your Headset, on page 2 • Download and Set Up the Cisco Headsets App, on page 3 • Turn Your Headset On and Off, on page 4 • Headset Connection, on page 4 •...

  • Page 8: How To Wear Your Headset

    Your Headset How to Wear Your Headset • Cisco Headset USB HD Adapter • USB-A to USB-C cable • 3.5 mm cable How to Wear Your Headset Adjust your headband so that your headset fits comfortably on your head. Make sure the headset microphones are positioned forward.

  • Page 9: Download And Set Up The Cisco Headsets App

    Download and Set Up the Cisco Headsets App Cisco Headsets is a mobile app that lets you update, control, and customize your headset from any iPhone or Android mobile device. You can upgrade your headset, adjust your noise cancellation levels, change your equalizer settings, and manage your headset notifications all from the app interface.

  • Page 10: Turn Your Headset On And Off

    Put your headset into pairing mode to make it discoverable to other devices. To get the most out of your headset, download and set up the Cisco Headsets app on your mobile device. Your Cisco Headset 730 can save up to eight different Bluetooth devices and maintain simultaneous connections with up to two devices at once.

  • Page 11: Bluetooth Led

    You can enable and disable Bluetooth from the Settings menu on most call devices. Step 3 Select your headset from the device list. Your headset will appear in the device list as Cisco Headset 730 followed by the last three digits of your headset serial number. Related Topics...

  • Page 12: Manage Your Bluetooth Connections In The Cisco Headsets App

    Use the Cisco Headset USB HD Adapter Your Cisco Headset 730 comes with a USB adapter for use with call devices that don't have a Bluetooth option. The USB HD Adapter comes out of the box pre-paired to your headset. The adapter automatically connects to your headset when it plugs into a powered USB port.

  • Page 13: Pair The Usb Hd Adapter To Your Headset

    Delete Paired Devices You can erase all paired Bluetooth devices from your headset. Note This will also erase the Cisco Headset USB HD Adapter from your headset's memory. See Pair the USB HD Adapter to Your Headset, on page 7 to re-pair the adapter to your headset.

  • Page 14: Use The Usb-C Cable

    Your Headset Use the USB-C Cable Use the USB-C Cable Use the included USB-C cable to connect your headset with your laptop, Cisco IP Phone, or Cisco Webex Desk device. Procedure Step 1 Plug the USB-C cable into the port at the bottom of the left ear cup.

  • Page 15: Use The 3.5 Mm Audio Cable

    Note Voice notifications are turned on by default. You can toggle your headset voice notifications in the Cisco Headsets mobile app. If you have firmware version 1-7-0-138 or later, your headset automatically shuts down after six hours of inactivity to conserve battery power.

  • Page 16: Charge Your Cisco Headset 730 With The Usb-C Cable

    If you are wearing your headset, you hear a notification with the remaining battery charge. • Open the Cisco Headsets mobile app. Your remaining battery charge displays on the Home screen. • On Windows 10, Android, and iOS devices, you can view your remaining battery charge in the Bluetooth devices list.

  • Page 17: Assemble The Cisco Headset 730 Charging Stand

    The Cisco Headset 730 charging stand offers a convenient charging and storage option for your headset. Procedure Step 1 Attach the cradle to the base with the Cisco logo facing out. The charging stand parts snap together permanently. Cisco Headset 730 User Guide...

  • Page 18: Voice Assistant

    Plug the included USB cable into the port on the back of the charging stand. Connect the other end of the cable into any powered USB port. Step 3 Seat your Cisco Headset 730 on to the charging stand. The LED on the front of the stand shows solid white when the headset is seated properly. Voice Assistant You can quickly access Apple Siri, Google Assistant, or Cortana on your mobile device or laptop through your Cisco Headset 730.

  • Page 19: Activate Your Mobile Voice Assistant On Your Cisco Headset 730

    On the right ear cup, press the Play button twice. Enable Your Voice Assistant in the Cisco Headsets App You can enable and disable the voice assistant feature on your Cisco Headset 730 through the Cisco Headsets mobile app. Procedure Step 1 On your mobile device, open Cisco Headsets and tap Settings >...
  • Page 20 You reject a call with the Call button. "Call rejected." The headset is in pairing mode. "Pairing mode. Look for Cisco Headset 730 in your list of Bluetooth devices." You turn the headset on. "Headset on." You turn the headset off.

  • Page 21: Customize Your Headset Notifications

    USB-C or 3.5 mm cable before the reset is complete. Procedure Step 1 In the Cisco Headsets app, select your headset and press Settings > Audio Notification > Language. If the Language menu doesn’t appear in the app, contact your headset administrator. Note Step 2 Select the language you wish to hear in your headset.
  • Page 22 Your Headset Change Your Notification Language Cisco Headset 730 User Guide...

  • Page 23: Make Calls

    Adjust How Much Voice Feedback You Hear in Your Headset, on page 22 Call Functions Answer a Call The Call button is located on the face of the left ear cup. Procedure Press the Call button once to answer a call. Cisco Headset 730 User Guide...

  • Page 24: End A Call

    Press and hold the Call button for two seconds. Reject an Incoming Call The Call button is located on the face of the left ear cup. Procedure Press the Call button twice to reject an incoming call. Cisco Headset 730 User Guide...

  • Page 25: Hold A Call

    Make Calls Hold a Call Hold a Call The Call button is located on the face of the left ear cup. Procedure Press the Call button once to place an active call on hold. Cisco Headset 730 User Guide...

  • Page 26: Mute Your Headset

    Step 2 Press Mute again to turn your microphone back on. Silence Incoming Call Notifications You can silence incoming call notifications through your Cisco Headset 730 volume controls. Procedure Press on the right ear cup. Cisco Headset 730 User Guide...

  • Page 27: Presence Led Lights

    When you aren't on a call, you can manually turn on the LEDs with the Play button. Table 5: Presence LED Light Status Light Status Headset State Active call/Busy Incoming call Cisco Headset 730 User Guide...

  • Page 28: Turn Your Presence Led Lights On And Off

    Hold Play again to turn the lights off. Adjust How Much Voice Feedback You Hear in Your Headset With the Cisco Headsets app, you can adjust how much of your own voice you want to hear through your headset speaker when you're on a call.
  • Page 29 You can turn Lower Your Voice on and off through the Cisco Headsets app. Procedure Step 1 Open Cisco Headsets and select Settings. Step 2 Press Audio and toggle Lower Your Voice on or off. Cisco Headset 730 User Guide...
  • Page 30 Make Calls Toggle Lower Your Voice Cisco Headset 730 User Guide...

  • Page 31: Music Playback And Audio Settings

    You can control music playback on the face of the right ear cup. Music playback automatically pauses when you have an incoming call and resumes after the call ends. Procedure Press the Play button in the center of the right ear cup to pause and play music with your headset. Cisco Headset 730 User Guide...

  • Page 32: Skip A Track

    Your headset's music controls are located on the face of the right ear cup. Procedure Press or to skip a track. Adjust Your Headset Volume The volume buttons are located on the face of the right ear cup. Cisco Headset 730 User Guide...

  • Page 33: Turn Noise Cancellation On And Off

    The Noise Cancellation switch is located on the back of the right ear cup. By default, your headset automatically adapts to your surrounding ambient noise level. You can disable Adaptive Noise Cancellation and customize your own noise cancellation level in the Cisco Headsets mobile app. Procedure Step 1 Slide the Noise Cancellation switch down to NC to turn on noise cancellation.

  • Page 34: Customize Your Noise Cancellation Level In The Cisco Headsets App

    By default, your headset noise cancellation strength is set to 100%. You can manually adjust how much noise cancellation you hear in your headset through the Cisco Headsets app. If you enable Adaptive Noise Cancellation, your headset noise cancellation level automatically adjusts based on your surroundings.

  • Page 35: Customize Your Headset Equalizer Settings

    Smart Sensors The Cisco Headset 730 smart sensors detect when you put on or take off your headset. When your smart sensors are enabled, you can pause your music playback or mute a call when you take off your headset. You can also answer an incoming call when you pick up your headset.
  • Page 36 Music Playback and Audio Settings Reset Your Headset Settings Procedure Step 1 In Cisco Headsets, select Settings > Reset Settings. Step 2 Slide the Power/Bluetooth switch down and then back up to restart the headset. Cisco Headset 730 User Guide...

  • Page 37: Troubleshooting

    Targeted Troubleshooting Solutions If the above steps don't resolve your issue, see the list of troubleshooting scenarios below to identify symptoms and solutions to common issues. If you're still unable to resolve your issue, contact Cisco support. Cisco Headset 730 User Guide...

  • Page 38: My Bluetooth Device Can't Find The Headset

    App, on page 6 Delete Paired Devices, on page 7 My Cisco Headset 730 Shows Up Twice in My Bluetooth Device List ® Your Cisco Headset 730 shows up in Bluetooth device lists as Cisco HS 730, followed by the last three digits of your headset serial number.

  • Page 39: You Experience Poor Audio Quality In Your Headset

    Pair with the Cisco Headset 730 that displays Audio underneath your headset name. Your headset may not properly pair to the Cisco Headsets mobile app if you select the other Cisco Headset 730 entry. The incorrect Bluetooth entry usually appears next to this icon If you accidentally select the wrong Cisco Headset 730 entry, remove the connection from the Devices menu before you pair your headset again.

  • Page 40: People Can't Hear Me Well

    Sources, on page 7 People Can't Hear Me Well Try these steps if the microphone on your Cisco Headset 730 doesn't pick up your voice: • Make sure that your headset faces forward on your head. If you wear your headset backwards, the microphones won't work properly.

  • Page 41: My Headset Doesn't Charge

    • Try a different USB-A wall charger or AC power source. • If you are using the Cisco Headset 730 Charging Stand, make sure the headset is properly seated. The LED on the front of the stand shows solid white when the headset is properly seated.

  • Page 42: Google Assistant Doesn't Respond

    You can upgrade your headset firmware through the Cisco Headsets mobile app, Cisco Accessory Hub, Cisco Webex, a Cisco IP Phone (phone firmware 12.7(1) or later), or on Cisco Jabber (version 12.8 or later). Headset upgrades take about 7–10 minutes to complete.

  • Page 43: Check Your Headset Firmware

    • Connect your headset with the USB-C cable to a computer with Cisco Jabber. • Connect your headset with the USB-C cable to a computer with Webex. • Connect your headset with the USB-C cable to a computer and go to https://upgrade.cisco.com/accessories. Step 2 Follow the on-screen instructions.

  • Page 44: Your Headset Serial Number

    Find Your Headset Serial Number in Cisco Jabber. Find Your Serial Number in the Cisco Headsets App You can find your Cisco Headset 730 serial number in the Cisco Headsets mobile app. Procedure Step 1 On your mobile device, open Cisco Headsets.

  • Page 45: Find Your Headset Serial Number In Cisco Jabber

    Step 3 Highlight Cisco Headset and press Show detail. Find Your Headset Serial Number in Cisco Jabber You can find your Cisco headset serial number on Cisco Jabber for Windows and Mac, version 12.8 or later. Procedure Step 1 In Cisco Jabber, click the gear icon and select Settings >...
  • Page 46 Don't allow moisture to get inside your ear cups, the USB-C port, or the 3.5 mm jack. Attention Damage to your Cisco products as a result of cleaning and disinfecting isn't covered under our warranties or product guarantees. Cisco Headset 730 User Guide...

  • Page 47: Product Safety

    Radiation Protection) limits for Human Exposure of RF Exposure. Part 15 Radio Device This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and Cisco Headset 730 User Guide...

  • Page 48: Compliance Statements For Canada

    The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Cisco, including the use of non-Cisco antennas, could void the user’s authority to operate this device.

  • Page 49: Compliance Statements For The European Union

    This device has been evaluated and found compliant in accordance with EU EMF Directive 2014/53/EU. Compliance Statement for Argentina Advertencia No utilizar una fuente de alimentación con caracteristícas distintas a las expresadas ya que podría ser peligroso. Cisco Headset 730 User Guide...

  • Page 50: Compliance Information For Brazil

    VCCI Compliance for Class B Equipment Japan JATE Radio Compliance HS-WL-730, HS-WL-700-BA Compliance Information for China Class A Warning Statement This statement applies to the Cisco IP Conference Phone 8832NR. Compliance Information for Korea Compliance Information for Mexico Cisco Headset 730 User Guide...
  • Page 51 Product Safety Compliance Information for Russia Approval: NYC-XXXXX Compliance Information for Russia Eurasia Customs Union Mark (Russia, Belarus, Kazakhstan) Compliance Statement for Singapore Compliance Statements for Taiwan Low Power and Visual Warning Notices Cisco Headset 730 User Guide...
  • Page 52 Product Safety Low Power and Visual Warning Notices Cisco Headset 730 User Guide...

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