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FDAP maintenance and troubleshooting
Replace an FDAP
You can replace a failed FDAP with a new device only if the new device specification is
identical to the failed one. For more information about the procedure to replace an FDAP,
see the Wireless Device Manager User's Guide (OWDOC-X254-en).
Remove an FDAP
You can remove a failed FDAP from the network. Once the FDAP is removed it is unable to
join the network until it is assigned a new provisioning key. For more information about the
procedure to remove an FDAP, see the Wireless Device Manager User's Guide (OWDOC-
X254-en).
Firmware upgrade
FDAPs have only radio firmware and the radio firmware can be upgraded over-the-air. For
more information about the procedure to upgrade a firmware for FDAP, see the Wireless
Device Manager User's Guide (OWDOC-X254-en).
Troubleshooting
The FDAP does not have any user-serviceable parts inside the FDAP enclosure; any failure
within the FDAP requires a hardware replacement. If a fault or failure is indicated or
suspected in an FDAP in the network, there are many ways to diagnose a problem. You can
diagnose a problem using the following methods:
System logs
The system log contains events logged in the system. The system log information is
helpful to System Administrators, Field Engineers, and Technical Support Personnel. You
can generate and view the system log details. You can save the system log details in tar.gz
format. For more information about system logs, see the Wireless Device Manager User's
Guide (OWDOC-X254-en).
Any maintenance required is limited only to the external enclosure
surface, cable connections, antennas, and the firmware. A failed unit
must be returned to Honeywell for maintenance, repair, or replacement.
ATTENTION
•
Events
•
Reports
•
System logs
•
Provisioning Handheld device
OWDOC-X256-en-323A
FDAP MAINTENANCE AND TROUBLESHOOTING
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