Advertisement
Troubleshooting the Appliance Preconfiguration
• Use the original packaging to repack the appliance.
• Include all reference material and power cords with the appliance.
• Provide all setting and configuration information to the target location, including the new password and
Troubleshooting the Appliance Preconfiguration
If your appliance is correctly preconfigured for target deployment, you can install and deploy the management
center without further configuration.
If you have difficulty logging into the appliance, the preconfiguration may have an error. Try the following
troubleshooting procedures:
• Confirm that all power cables and communication cables are connected properly to the appliance.
• Confirm that you have the current password for your appliance. The initial setup at the staging location
• Confirm that the network settings are correct. For more information, see the initial setup instructions
• Confirm that the correct communication ports are functioning properly. For information on managing
If you continue to experience difficulty, contact your IT department.
Managing the Management Center Using the System Restore Utility
The management center provides a system restore utility that you can use to perform the a number of
maintenance functions:
• Restore the management center to factory settings using an ISO image Cisco provides on its Support
• Save a set of management center configurations, or load a previously-saved management center
• Securely scrub the management center hard drive to ensure that its contents can no longer be accessed.
Cisco Firepower Management Center 1600, 2600, and 4600 Getting Started Guide
48
the detection mode.
prompts you to change your password. See the configuration information provided by the staging location
for the new password.
appropriate to your version:
• For Versions 6.5 and later, see
on page 12
or
Management Center Initial Setup Using the CLI for Versions 6.5 and Later, on page
15.
• For Versions 6.3 - 6.4 see
Software Versions 6.3 - 6.4, on page 25
for Software Versions 6.3 - 6.4, on page
firewall ports and the required open ports, see the
Administration Guide
for your version.
Site. See
About the Restore Process, on page
configurations. See
Save and Load Management Center Configurations, on page 60
See
Erase the Hard Drive, on page
Firepower Management Center 1600, 2600, and 4600 Getting Started Guide
Perform Initial Setup at the Web Interface for Versions 6.5 and Later,
(Optional) Configure Network Settings Using a Physical Connection for
or
Management Center Initial Setup Using the Web Interface
25.
Cisco Secure Firewall Management Center
50.
62.
Advertisement
