Instrument Problems - GE Amersham ImageQuant 800 User Manual

6 Troubleshooting

6.1 Instrument problems

6.1 Instrument problems
General troubleshooting
procedure
If an error occurs, follow the procedure below to restart the system.
Step
1
2
3
4
5
6
7
General problems
This section describes possible causes and corrective actions for various problems with
the instrument. If the error persists after taking the suggested corrective actions, contact
your GE Healthcare representative.
Error symptom
Atypical noise is heard
98
Action
Make a note of the error code and error message on the monitor.
Shut down the Amersham ImageQuant 800 control software using the
usual procedure, see the Amersham ImageQuant 800 Operating Instructions.
If the shut down procedure does not work, use the task manager to force
the Amersham ImageQuant 800 control software to exit. Minimize the
Amersham ImageQuant 800 control software window to access the Windows
desktop and open the task manager.
If the software does not shut down, turn off the instrument by pressing the
power button on the right side of the instrument.
Wait for approximately 10 seconds and turn the system on again.
If the error persists, refer to this troubleshooting guide for more information.
If the error cannot be resolved using this troubleshooting guide, contact
your GE Healthcare representative.
Possible cause
If noise comes from the
camera head then a cam-
era head failure has oc-
curred
Corrective action
Turn off the power switch immediately and
contact your GE Healthcare representative
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