Siri Doesn't Respond; Update Your Headset Firmware; Check Your Headset Firmware; Check Your Headset Firmware In The Cisco Headsets App - Cisco Headset 730 User Manual

Troubleshooting
• Make sure your mobile device is compatible with Google Assistant. Visit:
• For additional support, visit:

Siri Doesn't Respond

Try these steps if you have trouble accessing Apple's Siri through your Cisco Headset 730:
• Make sure Siri has been set up with the Cisco Headsets app.
• Connect your mobile device to a Wi-Fi or cellular data network.
• Make sure your mobile device is compatible.

Update Your Headset Firmware

You can upgrade your headset firmware on a Cisco IP Phone, through Cisco Jabber (version 12.8 or later),
or with the Cisco Headsets mobile app. Headset upgrades take about 7–10 minutes to complete. The power
indicator LED alternates red, yellow, and red while the headset upgrades.
For more information on how to check your current headset firmware, see
on page
Procedure
Step 1 To begin your upgrade:
• Connect your headset via Bluetooth, the USB-C cable, or the Bluetooth USB Adapter to a Cisco IP
• Connect your headset via Bluetooth, the USB-C cable, or the Bluetooth USB Adapter to a computer
• Pair your headset to your smart phone, download, and open the Cisco Headsets mobile app.
Step 2
Follow the on-screen instructions.

Check Your Headset Firmware

Check your Headset Firmware in the Cisco Headsets App

You can check your current firmware load in the Cisco Headsets app.
Note
The app will send you a prompt whenever there's a new firmware version available.
REVIEW DRAFT - CISCO CONFIDENTIAL
headphones
29.
Phone.
running Cisco Jabber.
https://support.google.com/headphones
Siri Doesn't Respond
https://support.google.com/
Check Your Headset Firmware,
Cisco Headset 730 User Guide
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