Siri Doesn't Respond; Update Your Headset Firmware; Check Your Headset Firmware; Check Your Headset Firmware In The Cisco Headsets App - Cisco 730 User Manual

Siri Doesn't Respond

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Siri Doesn't Respond
Try these steps if you can't activate Siri through your Cisco Headset 730:
• Try to access Siri directly on your mobile device.
• Make sure the voice assistant feature is enabled though the Cisco Headsets app.
• Connect your mobile device to a Wi-Fi or cellular data network.
• Make sure your mobile device is compatible.
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Update Your Headset Firmware

You can update your headset firmware through the Cisco Headsets mobile app, a Cisco IP Phone, or on Cisco
Jabber (version 12.8 or later). Headset upgrades take about 7–10 minutes to complete. The power indicator
LED alternates red, amber, and green while the headset upgrades.
Procedure
Step 1
To begin your upgrade, do one of these actions:
• Pair your headset to your smart phone, and open the Cisco Headsets mobile app.
• Connect your headset with the USB-C cable to a Cisco IP Phone.
• Connect your headset with the USB-C cable to a computer with Cisco Jabber.
Step 2
Follow the on-screen instructions.
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Check Your Headset Firmware

Check Your Headset Firmware in the Cisco Headsets App

You can check your current firmware load in the Cisco Headsets app.
Note
The app will send you a prompt when a new firmware version is available.
Cisco Headset 730 User Guide
32
Enable Your Voice Assistant in the Cisco Headsets
Enable Your Voice Assistant in the Cisco Headsets
Check Your Headset Firmware, on page 32
App, on page 12
App, on page 12
Troubleshooting