Check Your Headset Firmware On On-Premises Cisco Ip Phones; Check Your Headset Firmware On Cisco Jabber - Cisco Headset 730 User Manual

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Check Your Headset Firmware on On-Premises Cisco IP Phones

Procedure

Step 1

On your mobile device, open Cisco Headsets.

Step 2

Select Settings > Device Info.

Check Your Headset Firmware on On-Premises Cisco IP Phones

You can check your headset software on any supported Cisco IP Phone.

Procedure

Step 1

Press Applications

Step 2

Select Accessories.

Step 3

Highlight Cisco Headset and press Show detail.

You can check your headset firmware through Cisco Jabber for Windows or Mac.

Before you begin

You must have Cisco Jabber version 12.8 or later.

Procedure

Step 1

In Cisco Jabber, click the gear icon

Step 2

Select your Cisco Headset from the speaker pulldown menu.

Your current headset firmware version appears between the speaker and sidetone sliders.

Find Your Cisco Headset 730 Serial Number

Your serial number is located in the following places:

• On the outside of the box your headset shipped in.

• On the interior of the left headband.

• In the Cisco Headsets mobile app.

Cisco Headset 730 User Guide

REVIEW DRAFT - CISCO CONFIDENTIAL

To find your serial number in the mobile app:

and select Options > Audio.

Troubleshooting

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