Check Your Headset Firmware On On-Premises Phones; Check Your Headset Firmware On Cisco Jabber; Your Headset Serial Number - Cisco 730 User Manual

Troubleshooting
Procedure
Step 1
On your mobile device, open Cisco Headsets.
Step 2 Select Settings > Device Info.

Check Your Headset Firmware on On-Premises Phones

You can check your headset software on any supported Cisco IP Phone.
Procedure
Step 1 Press Applications
Step 2
Select Accessories.
Step 3 Highlight Cisco Headset and press Show detail.

Check Your Headset Firmware on Cisco Jabber

You can check your Cisco headset firmware on Cisco Jabber version 12.8 or later.
Procedure
Step 1
In Cisco Jabber, click the gear icon
Step 2 Under the Speaker slider, click Advanced Settings.
Your headset model, serial number, and current firmware version displays at the top of the window.

Your Headset Serial Number

You can find your Cisco Headset 730 serial number in the following places.
• On the outside of the box your headset shipped in.
• On the interior of the left headband.
• In the Cisco Headsets mobile app.
• On a connected Cisco IP Phone.
.
See Find Your Serial Number in the Cisco Headsets App, on page 34
See Find Your Headset Serial Number on a Cisco IP Phone, on page 34
Check Your Headset Firmware on On-Premises Phones
and select Settings > Audio.
Cisco Headset 730 User Guide
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