My Headset Is On But Has No Sound; People Can't Hear Me Well - Cisco 730 User Manual

Troubleshooting
• Connect your headset to an audio source with the USB or 3.5mm cable.
• Turn off any audio enhancement features on your device or music app.
• On your device:
Related Topics

My Headset is On but has No Sound

Try these steps if you can't hear any sound in your headset.
• Check the volume level on your headset.
• Ensure that the audio output on your device is set to Cisco Headset 730.
• Turn off music or hold a call on other active sources.
• Reboot your headset.
• If you are listening to music:
• Make sure your headset is within 30 feet (9 meters) of your intended device.
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People Can't Hear Me Well

Try these steps if the microphone on your Cisco Headset 730 doesn't pick up your voice:
• Make sure that your headset faces forward on your head. If you wear your headset backwards, the
• Turn Bluetooth off then on again.
• Delete your headset from the list of connected Bluetooth devices and reconnect your headset.
Manage Your Bluetooth Connections in the Cisco Headsets
Use the USB-C Cable, on page 8
Use the 3.5 mm Audio Cable, on page 9
• Press Play on your device to make sure audio is playing.
• Play audio from content stored directly on your device.
Turn Your Headset On and Off, on page 4
Manage Your Bluetooth Connections in the Cisco Headsets
Alternate Between Active Bluetooth
microphones won't work properly.
App, on page 6
App, on page 6
Sources, on page 7
Cisco Headset 730 User Guide
My Headset is On but has No Sound
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