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104 | Performance Series IR 1080p IP PTZ Camera User Guide
Cannot install/log in to web client.
Water leaking into camera
housing.
Power supply is unstable.
www.honeywell.com/security
• Ensure that your browser's security settings allow ActiveX
controls.
• Ensure that DirectX8.1 or higher is installed on your PC.
• Ensure that you have a valid network setup and that you are
using the correct login user name and password.
• Ensure that the front glass cap and rear waterproof cap are
tightly secured. Loosening or removing the front and rear caps
will allow water to enter the housing.
• The operating temperature range for the supplied power
adapter is approximately 32°F to 104°F (0°C to 40°C). Replace
with an industrial-level power adapter if operating the camera in
temperatures below 32°F (0°C).
• Use of a UPS power supply is strongly recommended.
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