Hold Calls - Cisco 6841 User Manual

Hold Calls

Procedure
Step 1
Press Mute
Step 2 Press Mute again to turn mute off.
Hold Calls
Put a Call on Hold
You can put an active call on hold and then resume the call when you're ready.
Procedure
Step 1
Press Hold
Step 2
To resume a call from hold, press Hold again.
Answer a Call Left on Hold for Too Long
When you've left a call on hold too long, you'll be notified with these cues:
• Flashing red line button
• Flashing message indicator on the handset
• Visual notification on the phone screen
• Ringing notification on the phone if a hold reminder is configured with phone web page
Procedure
Press Hold
Swap Between Active and Held Calls
You can easily switch between active and held calls.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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or Resume to resume the held call.
Calls