Cisco 6851 Quick Start Manual

Your Phone
`Incoming call or voicemail indicator
Line keys, SCA, and BLF buttons
Softkeys
Navigation cluster
Hold, Transfer, and Conference
Speakerphone, Headset, and Mute
Voicemail, Menu, and Directory
Volume
Cisco 6851 Multiplatform IP Phone
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Line and Feature Buttons
Use the line keys to access assigned lines or access
features such as Speed Dials, Shared Call Appearance
(SCA), and Busy Lamp Fields (BLF).
Buttons illuminate to indicate status:
Green, steady: Line is idle
Red, steady: Line in use
Red, slow flashing: Line on hold
Red, fast flashing: Incoming call
Amber, steady: Line unregistered
Amber, flashing: Line registering
Quick Start Guide
Place a Call
Enter a number and pick up the handset.
Answer a Call
Press the flashing red line button to answer the non-
shared line. If the line is shared, you must select
"answer" softkey.
Put a Call on Hold
1. Press Hold .
2. To resume a call from hold, press Hold again.
View Your Recent Calls
1. Press Menu .
2. Scroll and select Recents.
3. Select a line to view.
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer
2. Enter the other person's phone number.
3. Press Transfer again (before or after the party
answers).
Add Another Person to a Call
1. From an active call, press Conference
2. Enter the number you want to join and press Dial.
3. Once the call is connected, press Conference again.
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