Honeywell touchpoint Pro Operating Instructions Manual page 79

MAN0923_Issue 3_04/15 Touchpoint Pro
Operating Instructions
6. Commissioning
6.5.2 Internet Explorer Settings
To avoid any issues with file downloads, it is necessary to configure some of the Internet Explorer settings
on the PC that is being used:
1. Open Internet Explorer
2. Select Tools -> Internet Options ->Security->Local Intranet->Custom level->Downloads
3. Click on the "Enable" button under "Automatic prompting for file downloads" and under "File download"
4. Select "OK" to return to Internet Options
5. From Tools -> Internet Options select Advanced->Browsing
6. Check the box beside "Display a notification about every script error"
7. Check the box beside "Notify when downloads complete"
8. Select "Apply" to confirm the settings
9. From Tools -> Internet Options select General -> Browsing History -> Settings
10. Under "Check for newer versions of stored pages" click on the "Automatically" button
11. Select "OK" to return to Internet Options
12. Select "Apply" to confirm the settings and "OK" to close the window
6.5.3 Windows Settings
Touchpoint Pro generates reports which can be viewed in Microsoft Excel. To ensure reports are generated
and opened correctly please check the file opening settings in Windows on the PC that is being used:
Windows 7
Windows 7 users will only encounter an issue if the "Always ask before opening this type of file" box
has previously been unchecked. In this case there will be no option to Open or Save the file that is being
downloaded; instead the previous choice will be done automatically. The option to "Confirm open after
download" can only be re-enabled by editing the Windows registry. It is recommended to consult your
company's IT Support for assistance.
6.6 Setup PC Configuration Software (optional)
Note: Engineer level access is required
To connect a PC to Touchpoint Pro via the Ethernet port, the TCP/IP settings in the Touchpoint Pro and the
PC must be configured appropriately.
Note: PC Screen Resolution is limited to 1024 x 768. Other resolutions may show a grey patch, which
does not affect the software operation. Ping service should not be turned off, ports should not be disabled.
Pop-ups should be allowed, and/or Touchpoint Pro should be white-listed.
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