Honeywell touchpoint Pro Operating Instructions Manual page 133

MAN0923_Issue 3_04/15
Error Message
Code
4 I/O Module parameter write failed;
UDID does not match
5 Not used
6 Operation failed; invalid channel type Please refer to error 2
7 Operation failed; invalid request type Please refer to error 2
8 Operation failed; invalid command
code
9 Operation failed; invalid object type
10 Operation failed; invalid object
identifier
11 Operation failed; invalid parameter
identifier
12 Operation failed; wrong parameter
identifier.
13 Operation failed; parameter is read-
only
14 Login session has expired or has
been ended by another user
15 Operation failed; invalid transaction
identifier.
16 Flash memory write operation failed
17 Operation failed; invalid module
identifier.
18 Operation failed; invalid channel
identifier.
9. Problem Solving
Possible Cause
The CCB may not
recognise the module
type
Please refer to error 2.
Can also occur due to
non-compatible COB
Software and CCB
Firmware versions
Please refer to error 2
Please refer to error 2
Please refer to error 2.
Can also occur due to
non-compatible COB
Software and CCB
Firmware versions
Please refer to error 2.
Can also occur due to
non-compatible COB
Software and CCB
Firmware versions
Please refer to error 2
A user login will time
out after 20 minutes
of inactivity, or another
user may be logged
in via one of the
alternative interfaces
(local touchscreen or PC
Configuration Software)
Please refer to error 2
During configuration,
the CCB was unable to
write a value into the
non-volatile memory
Please refer to error 2
Please refer to error 2
133
Remedial Action
1. Please initialise the ring network and try again.
2. If the error persists, update the CCB firmware
(see Maintenance).
Please refer to error 2
Please refer to error 2
Please refer to error 2
Please refer to error 2
Please refer to error 2
Please refer to error 2
Please refer to error 2
Please refer to error 2
1. Check if another user is logged in.
2. If your requirement takes priority, you have the
option to terminate the existing (other user's) session.
Please refer to error 2
1. Retry the operation.
2. If the error has not cleared, if possible cycle the
power to the system.
3. If the problem persists, please contact your local
service representative.
Please refer to error 2
Please refer to error 2
Touchpoint Pro
Operating Instructions