Access Diagnostic Information - Honeywell touchpoint Pro Operating Instructions Manual

MAN0923_Issue 3_04/15

7.12 Access Diagnostic information

Note: Engineer access level is required
The Diagnostics screen gives information about the firmware versions of system components, and details of
the status and any errors. This information could be required by Honeywell Analytics to assist with technical
support. The Diagnostics screen also provides access to the Touchpoint Pro system test modes (see "Testing
the Touchpoint Pro System").
To access Diagnostics, from the System Status screen navigation bar select Extras, then Diagnostics.
The Diagnostics screen also provides access to a drop-down menu that offers the following tests:
• LED Panel Test
• Field Inputs Test
• Configuration Settings Test
• Cause and Effect Test
Further information can be found in 'Testing the Touchpoint Pro System'.
7.13 Check the capacity of the SD Card
From the System Status screen navigation bar, select Extras, then SD Card. This will show the capacity
and remaining space on the inserted SD Card. For details of how to change the card, please see
Maintenance.
7.14 Access Help
From the System Status screen navigation bar, select Extras, then Help. This help screen will show Date of
last configuration change, Configuration version, Previous user with About & Service contact option.
The configuration version increments every time parameters are written to the Touchpoint Pro system,
including during calibration. The configuration version can be used as a check against unauthorised
modification of the system.
Select About to view software and firmware versions.
Select Service Contact for details of how to access technical support.
7.15 System State Relays
The Control Module has two System State relays, rated at 30 Vdc 3 A or 250 Vac 3 A, which activate under
the following conditions:
• The System Fault relay activates if there is any active fault or inhibit in the system.
• The System Failure relay activates if the safety function of the system is not operating, for example due
to a major fault, power loss, or test mode operation.
Note: If the redundant CCB needs to take over from the Master CCB, this is not considered to be a system
failure, and the system failure relay will remain in normal state.
Note: During start-up, the system failure relay will be active until the CCB is available (approximately
3 minutes).
7. Normal Operation
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Touchpoint Pro
Operating Instructions