The Mobile Hotspot Does Not Connect To Your Service; Provider's Network - NETGEAR AirCard 810 Mobile Hotspot User Manual

The mobile hotspot does not connect to your service

provider's network

If your hotspot does not connect to your service provider's mobile broadband network, try the
following suggestions:
• Make sure that your micro SIM account is active. To check micro SIM status and activate
the account, visit your Internet service provider
• If you use a pay-as-you-go micro SIM card, make sure that the account balance is
positive.
• If your mobile hotspot still does not connect, you might need to create or update the
default connection profile.

To check the default connection profile settings:
1. From a computer or WiFi device that is connected to your network, launch an Internet
browser.
2. Enter http://netgear.aircard or http://192.168.1.1.
Your device might use a different web address. To get the web address for your device,
tap Settings > More > Device Information > AC810S Manager or look at the label
under the device battery.
A login window opens.
3. Enter the mobile hotspot password.
The default password is password. The password is case-sensitive.
The home page displays.
4. Select Settings > Network > APN.
5. Click the Details button.
Review the ISP settings.
AirCard 810 Mobile Hotspot
website.
Troubleshooting
108