Related Manuals for NETGEAR Nighthawk 5G Mobile Hotspot Pro
Summary of Contents for NETGEAR Nighthawk 5G Mobile Hotspot Pro
- Page 1 User Manual Nighthawk® 5G Mobile Hotspot Pro Models: 5100 NETGEAR, Inc. September 2020 350 E. Plumeria Drive 202-12067-01 San Jose, CA 95134, USA...
- Page 2 Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
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Page 3: Table Of Contents
WiFi Connection................17 Tethered Connection..............18 Use the Touch Screen to Access the Mobile Hotspot....18 Use the NETGEAR Mobile App to Access the Mobile Hotspot..18 Use a Web Browser to Access the Mobile Hotspot......20 Access the Moble Router Directly From the Touch Screen..21 Log Out of the Mobile Hotspot Web UI...........21... - Page 4 Appropriate Batteries and Chargers..........29 Battery Disposal..................29 Chapter 4 Manage Your Internet Connection Offload Your Mobile Internet Connection........31 Enable Data Offloading Over Ethernet From the NETGEAR Mobile App....................31 Enable Data Offloading Over WiFi From the NETGEAR Mobile App....................32 Specify Cellular Settings..............32 Specify Cellular Settings From the Touch Screen......33...
- Page 5 Use WPS From the NETGEAR Mobile App.........55 Use WPS From a Web Browser............56 Universal Plug-N-Play.................56 Turn UPnP Off or On From the NETGEAR Mobile App....56 Turn UPnP Off or On From a Web Browser........57 Enable IP Pass-Through Mode............58 Enable VPN Pass-Through Mode.............58 Specify the IP Addresses That the Mobile Hotspot Assigns..59...
- Page 6 Factory Reset Using the Reset Button.........72 Reboot the Mobile Hotspot...............73 Reboot the Mobile Hotspot From the Touch Screen....73 Reboot the Mobile Hotspot From the NETGEAR Mobile App..74 Reboot the Mobile Hotspot From a Web Browser....74 Power Off the Mobile Hotspot............74 Power Off the Mobile Hotspot Manually........75...
- Page 7 Nighthawk 5G Mobile Hotspot Pro How do I find a device’s MAC address on a Mac OS X device?.82 Where can I find more information?..........83 Chapter 9 Troubleshooting Diagnostics..................85 The WiFi Network Name Is Not in the List of Networks....85 The No Signal Icon Displays..............85...
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Page 8: Chapter 1 Get Started
Get Started This chapter provides an overview of the Nighthawk 5G Mobile Hotspot and instructions for how to set up your Nighthawk 5G mobile hotspot pro and connect to the Internet. The chapter covers the following topics: • Get to Know Your Mobile Hotspot •... -
Page 9: Get To Know Your Mobile Hotspot
• Wall socket using the AC adapter and USB cable • USB port on your computer The Nighthawk 5G Mobile Hotspot Pro can be operated without the battery when it is plugged in to its original Quick charge power adapter. This feature is useful for fixed... -
Page 10: Power Button
Nighthawk 5G Mobile Hotspot Pro • LAN/WAN port. You can connect an Ethernet-compatible device to this port. Devices connected to the mobile hotspot over WiFi and devices connected to this port can send and receive information to each other. When you are using an Ethernet connection, you can use the USB type C cable and the AC adapter to recharge the mobile hotspot battery. -
Page 11: Download The Netgear Mobile App
Settings. Tap icon to show Settings menu. Download the NETGEAR Mobile App The NETGEAR Mobile app lets you set up the mobile hotspot. After initial setup, you can use the app to view or change the mobile hotspot settings. You can also use it to play and share media, and enable the travel router feature. -
Page 12: Install The Battery
Nighthawk 5G Mobile Hotspot Pro Install the Battery Your SIM card is preinstalled. Number Description Cover SIM card slot Battery Get Started User Manual... -
Page 13: Power On Your Mobile Hotspot
Press and hold down the Power button on your mobile hotspot for three seconds. Set Up the Mobile Hotspot You can use web browser access to set up the mobile hotspot, or you can use the NETGEAR Mobile app to set up the mobile hotspot. Get Started User Manual... -
Page 14: Set Up The Mobile Hotspot Using The Touch Screen
Nighthawk 5G Mobile Hotspot Pro Set Up the Mobile Hotspot Using the Touch Screen The first time you start the mobile hotspot, you can set the admin password, and change the WiFi name and WiFi password, using the Touch Screen. -
Page 15: Use The Mobile App To Set Up The Mobile Hotspot
Nighthawk 5G Mobile Hotspot Pro Use the Mobile App to Set Up the Mobile Hotspot To set up the mobile router: 1. Launch the NETGEAR Mobile app. The app prompts you to change the password for the admin user name and to change the WiFi name and WiFi password. - Page 16 This chapter covers the following topics: • Connect to the NetworkMobile Hotspot on page 17 • Use the NETGEAR Mobile App to Access the Mobile Hotspot on page 18 • Use a Web Browser to Access the Router on page 20 •...
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Page 17: Connect To The Mobile Hotspot Network
Nighthawk 5G Mobile Hotspot Pro Connect to the Mobile Hotspot Network You can connect your computers and mobile devices to the mobile hotspot WiFi network. You can also connect a computer to the mobile hotspot through a tethered connection using the USB cable that came in the package with the mobile hotspot. -
Page 18: Tethered Connection
Use the NETGEAR Mobile App to Access the Mobile Hotspot You use the NETGEAR Mobile app to set up the mobile hotspot. After initial setup, you can launch the app again and use it to log in to the mobile hotspot to view or change its settings. - Page 19 Nighthawk 5G Mobile Hotspot Pro To log in to the mobile router from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. You might be prompted to enter the admin password. During setup, you were prompted to change this password (the default password is attadmin).
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Page 20: Use A Web Browser To Access The Mobile Hotspot
Nighthawk 5G Mobile Hotspot Pro (Continued) Icon Description Icon Description Messages Settings Media (not supported) Power Use a Web Browser to Access the Mobile Hotspot When you connect to the network (either with WiFi or with a tethered connection), you can use a web browser to access the mobile hotspot to view or change its settings. -
Page 21: Access The Moble Router Directly From The Touch Screen
Nighthawk 5G Mobile Hotspot Pro The user name is admin. The user name and password are case-sensitive. Access the Moble Router Directly From the Touch Screen 1. Press the Power button to wake up the mobile hotspot. 2. Tap the LCD screen to unlock the screen. -
Page 22: Chapter 3 Manage Battery Usage And Charging
Manage Battery Usage and Charging This chapter includes the following sections: • Extend Battery Life • Use the Mobile Hotspot Without a Battery • Recharge the Battery • Change the LCD Screen Display • Battery Tips • General Battery Safety •... -
Page 23: Extend Battery Life
Nighthawk 5G Mobile Hotspot Pro Extend Battery Life The mobile hotspot, by default, is configured to optimize battery life. If your mobile hotspot is plugged in for an extended period of time, the mobile hotspot automatically reduces charging levels to help protect battery life. -
Page 24: Quick Charge The Battery
Nighthawk 5G Mobile Hotspot Pro Quick Charge the Battery The mobile hotspot supports Quick Charge 2.0 technology. You can charge the mobile hotspot battery with a Quick Charge–certified power adapter, which charges the battery up to 75 percent faster than regular power adapters by increasing the charging power. -
Page 25: Recharge The Battery From A Computer Usb Port
Nighthawk 5G Mobile Hotspot Pro Recharge the Battery From a Computer USB Port To recharge the battery from the USB port on your computer: Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer. -
Page 26: Change The Lcd Screen Display
Nighthawk 5G Mobile Hotspot Pro 5. In the TETHERING section, select Charge only. Your settings are saved. When you connect the USB type C cable, the mobile router battery charges, but you cannot use the tethered connection to access the mobile hotspot with a web browser. -
Page 27: Change The Lcd Screen Display Settings From A Web Browser
Nighthawk 5G Mobile Hotspot Pro 4. Tap Settings. The Settings page displays. 5. To change the screen brightness, select General and then use the slider to specify the brightness. 6. To configure screen lock, select Screen Lock and then set Screen Lock to On or Off. -
Page 28: General Battery Safety
Nighthawk 5G Mobile Hotspot Pro • If a battery exhibits significantly shorter runtime or discharge capacity compared to when it was new, it reached the end of its reasonable lifetime. Consider replacing • If a battery does not charge or exhibits excessive charging time, it is possible that it reached the end of its life and might need to be replaced. -
Page 29: Appropriate Batteries And Chargers
Observe the following guidelines: • Use only approved batteries in the device. Purchase only products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, might sell incompatible or even counterfeit batteries and chargers. -
Page 30: Chapter 4 Manage Your Internet Connection
Manage Your Internet Connection This chapter explains how to manage your mobile hotspot Internet connection. The chapter covers the following topics: • Offload Your Mobile Internet Connection on page 31 • Specify Cellular Settings on page 32... -
Page 31: Offload Your Mobile Internet Connection
If you want to use a tethered USB connection and offload, use WiFi or Ethernet offloading. Enable Data Offloading Over Ethernet From the NETGEAR Mobile App To enable data offloading from the NETGEAR mobile app: 1. Launch the NETGEAR Mobile app on your smartphone. 2. Swipe down. -
Page 32: Enable Data Offloading Over Wifi From The Netgear Mobile App
Nighthawk 5G Mobile Hotspot Pro Enable Data Offloading Over WiFi From the NETGEAR Mobile App To enable data offloading from the NETGEAR mobile app: 1. Launch the NETGEAR Mobile app on your smartphone. 2. Swipe down. The dashboard displays. 3. Tap Offloading. -
Page 33: Specify Cellular Settings From The Touch Screen
• Set Domestic Data to On or Off. • Set Int'l Roaming to On or Off. • Tap Status to view detailed status information. Specify Cellular Settings From the NETGEAR Mobile App To specify cellular settings: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 34: Specify Cellular Settings From A Web Browser
Nighthawk 5G Mobile Hotspot Pro Specify Cellular Settings From a Web Browser To specify cellular settings: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. - Page 35 Nighthawk 5G Mobile Hotspot Pro 6. To add an Access Point Name (APN) with its profile settings, do the following: a. Click the ADD button b. Complete the fields. c. Click the ADD button. The Cellular page displays the APN.
- Page 36 Control Internet Access The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls on page 37 • Access Control on page 38 •...
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Page 37: Set Up Parental Controls
Nighthawk 5G Mobile Hotspot Pro Set Up Parental Controls You can set up Parental Control from a web browser or by using the NETGEAR Mobile App. With the browser method, the first time that you select Parental Controls, your browser goes to the Live Parental Controls website, where you can learn more about parental controls and download the application. -
Page 38: Access Control
2. On the list of Devices, tap a device name. 3. Choose between All Devices, Block List, or White List and tap that item. Set Up Access Control From the NETGEAR Mobile App To set up access control: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 39: Set Up Access Control From A Web Browser
Nighthawk 5G Mobile Hotspot Pro Set Up Access Control From a Web Browser To set up access control: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. -
Page 40: Turn Off Usb Tethering
Figure 4. Mobile router tethered to a laptop computer Turn off USB tethering if you only want to charge your mobile router with your computer. Turn Off USB Tethering From the NETGEAR Mobile App To turn off tethering: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 41: Turn Off Usb Tethering From A Web Browser
Nighthawk 5G Mobile Hotspot Pro Turn Off USB Tethering From a Web Browser To turn off tethering: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. -
Page 42: Set Up A Schedule For Internet Access
Nighthawk 5G Mobile Hotspot Pro Depending on your selection, a Blocked Websites list or an Allowed Websites list displays. 7. To add a website to the list, click the ADD button and enter the website. The website is added to the list. - Page 43 Nighthawk 5G Mobile Hotspot Pro The NEW RULE page displays. 6. Specify the name of the rule and the days and times for the rule. 7. Select the Enable check box. 8. Click the SAVE button. Your settings are saved.
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Page 44: Edit A Schedule Rule
Nighthawk 5G Mobile Hotspot Pro Edit a Schedule Rule To edit a schedule rule: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. -
Page 45: Enable Sim Security
If you enable SIM security, you must enter a SIM PIN each time you power on the mobile hotspot. Enable SIM Security From the NETGEAR Mobile App To enable SIM security: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 46: Enable Port Forwarding
Nighthawk 5G Mobile Hotspot Pro 4. Select SETTINGS > Network > SIM Security. The SIM Security page displays. 5. Click the ACTIVATE button. 6. Enter your PIN. 7. Click the Apply button. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. -
Page 47: Set Up Port Filtering
Nighthawk 5G Mobile Hotspot Pro • IP Address. Enter the IP address of the connected device. • Port. Enter the port number or range of port numbers that the application uses. • Protocol. If you are unsure, select TCP. 8. Click the ADD button. -
Page 48: Enable Dmz
Nighthawk 5G Mobile Hotspot Pro Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network, and sending all incoming data to a particular IP address. - Page 49 Specify Mobile Hotspot Network Settings This chapter provides information about how to configure various aspects of the mobile hotspot such as WiFi settings, WAN settings, and router settings. The chapter covers the following topics: • Select a WiFi Profile on page 50 •...
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Page 50: Select A Wifi Profile
1. Tap WiFi. 2. Tap Band. 3. In Band, tap a profile to select it. Select a WiFi Profile From the NETGEAR Mobile App To select a WiFi profile: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 51: Select A Wifi Profile From A Web Browser
Nighthawk 5G Mobile Hotspot Pro 6. Tap SAVE. Your settings are saved. Select a WiFi Profile From a Web Browser To select a WiFi profile: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. -
Page 52: Specify Wifi Settings From The Netgear Mobile App
9. In WiFi Range, tap the WiFi Range setting Standard or Long to use. Specify WiFi Settings From the NETGEAR Mobile App To specify the WiFi settings from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 53: Configure Always-On Wifi
Nighthawk 5G Mobile Hotspot Pro 6. To change the global WiFi settings, adjust the WiFi standby time or the WiFi range. 7. Click the Apply button. Your settings are saved. When you change your profile options (including disabling or enabling either WiFi network), any devices connected to the mobile hotspot are disconnected and might need to be reconnected. -
Page 54: Set Up Guest Wi-Fi
Nighthawk 5G Mobile Hotspot Pro Set Up Guest Wi-Fi You can set up Guest Wi-Fi for your device. Guest Wi-Fi allows you to share your Wi-Fi with temporary visitors without exposing them to your devices on Main Wi-Fi. Note: To set up Guest Wi-Fi: 1. -
Page 55: Use Wps To Connect To The Mobile Router Wifi Network
Your mobile hotspot and the WiFi device communicate and establish the connection. Use WPS From the NETGEAR Mobile App To add a WPS-enabled WiFi device from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 56: Use Wps From A Web Browser
By default, UPnP is enabled in the mobile hotspot. Turn UPnP Off or On From the NETGEAR Mobile App By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. -
Page 57: Turn Upnp Off Or On From A Web Browser
Nighthawk 5G Mobile Hotspot Pro To disable or enable UPnP: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings. The Settings page displays. -
Page 58: Enable Ip Pass-Through Mode
Nighthawk 5G Mobile Hotspot Pro Enable IP Pass-Through Mode To turn off the mobile hotspot functionality and assign the network IP address directly to the attached device, enable IP pass-through. If you make this change, the attached device restarts using a different driver configuration. -
Page 59: Specify The Ip Addresses That The Mobile Hotspot Assigns
Nighthawk 5G Mobile Hotspot Pro The dashboard displays. 3. Select Settings > Other > VPN Passthrough. The ROUTER SETUP page displays. 4. Select the VPN Passthrough On radio button. The default selection is AUTO. Specify the IP Addresses That the Mobile Hotspot Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. -
Page 60: Disable The Dhcp Server Feature In The Mobile Hotspot
The dashboard displays. 4. Select SETTINGS > Setup > Mobile Router Setup. The ROUTER SETUP page displays. 5. Clear the Use NETGEAR Mobile as DHCP server check box. 6. Click the Apply button Your settings are saved. 7. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the mobile hotspot. - Page 61 Manage Your Mobile Hotspot Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • View the Network Status on page 62 • View Device StatusMobile Hotspot on page 62 •...
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Page 62: View The Network Information
View Mobile Hotspot Network Status You can view details about the network status of your mobile router. View Mobile Hotspot Status From the NETGEAR Mobile To view device status: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 63: View Mobile Network Device Status From A Web Browser
The network map shows the status of your mobile hotspot network and your Internet connection. View a Network Map From the NETGEAR Mobile App To view a network map: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 64: View A Network Map From A Web Browser
3. Tap Devices. 4. Tap Connected Devices. View the Connected Devices From the NETGEAR Mobile To view the connected devices from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 65: View The Connected Devices From A Web Browser
Nighthawk 5G Mobile Hotspot Pro The dashboard displays. 4. Tap Connected Devices. A list of connected devices displays. View the Connected Devices From a Web Browser To view the connected devices from the mobile hotspot web page: 1. From a computer that is connected to your network, launch a web browser. -
Page 66: Update Firmware From The Netgear Mobile App
The update installs. The mobile hotspot reboots automatically and uses the new software. Update Firmware From the NETGEAR Mobile App To update firmware using the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 67: Change The Admin Password
This password is not the one that you use for WiFi access. When you used the NETGEAR Mobile app to set up the mobile hotspot, you changed the admin password. To change it again, you must use web browser access from a computer. -
Page 68: Manage Messages From The Netgear Mobile App
5. To delete a message, tap Delete. Manage Messages From the NETGEAR Mobile App To manage SMS messages from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 69: Back Up And Restore The Mobile Router Settings
Nighthawk 5G Mobile Hotspot Pro Back Up and Restore the Mobile Router Settings You can back up and restore mobile hotspot settings. Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices. -
Page 70: Factory Reset
Nighthawk 5G Mobile Hotspot Pro A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Administration > Backup. 5. Select the export.cfg file to restore using one of the following methods: •... -
Page 71: Factory Reset From The Netgear Mobile App
Nighthawk 5G Mobile Hotspot Pro Factory Reset From the NETGEAR Mobile App To reset the mobile router and return it to its factory settings: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 72: Factory Reset Using The Reset Button
Nighthawk 5G Mobile Hotspot Pro 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Administration > Factory Reset. The Factory Reset page displays. 5. Click the Factory Reset button. 6. When prompted, click the Yes button to confirm. -
Page 73: Reboot The Mobile Hotspot
The mobile hotspot returns to factory settings. 6. Replace the cover on the back of the mobile hotspot. Reboot the Mobile Hotspot You can reboot the mobile hotspot from the NETGEAR mobile app or from a web browser. Reboot the Mobile Hotspot From the Touch Screen To restart the mobile hotspot from the Touch Screen: 1. -
Page 74: Reboot The Mobile Hotspot From The Netgear Mobile App
Nighthawk 5G Mobile Hotspot Pro Reboot the Mobile Hotspot From the NETGEAR Mobile To reboot the mobile hotspot from the NETGEAR mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 75: Power Off The Mobile Hotspot Manually
Press and hold the Power button on the device for a few seconds. Power Off the Mobile Hotspot From the NETGEAR Mobile Power off the mobile router from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. -
Page 76: View Details About Your Mobile Router
To view mobile hotspot details from the Touch Screen, select Settings>more>Device Information. View Mobile Hotspot Details From the NETGEAR Mobile To view details about your device from the NETGEAR Mobile app: 1. On your smartphone, connect to the mobile hotspot’s WiFi network. 2. Launch the NETGEAR Mobile app. -
Page 77: Chapter 8 Frequently Asked Questions
Frequently Asked Questions This chapter provides answers to common questions about your mobile hotspot. (Also see Troubleshooting on page 84.) The chapter covers the following topics: • Why can’t my device connect to the mobile hotspot? • Why can’t I access the Internet? •... -
Page 78: Why Can't My Device Connect To The Mobile Hotspot
If you are experiencing problems connecting to the mobile router, try the following suggestions: • If you are using the NETGEAR Mobile app and it does not find the mobile hotspot, make sure that your smartphone is connected to the mobile hotspot’s WiFi network. -
Page 79: Why Is The Download Or Upload Speed Slow
Nighthawk 5G Mobile Hotspot Pro Why is the download or upload speed slow? Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other mobile hotspot WiFi devices. Review the following possibilities: • Check your signal strength and network type (for example, LTE 4G is generally faster than 3G). -
Page 80: The Lcd Is Not Lit. How Do I Know If The Mobile Hotspot Is Still Powered On
Nighthawk 5G Mobile Hotspot Pro 4. Select SETTINGS > Advanced Settings > Cellular. The Network Settings page displays. 5. Clear the Data check box. 6. Click the Apply button. Your settings are saved. The LCD is not lit. How do I know if the mobile hotspot is still powered on? The LCD dims to save energy. -
Page 81: How Do I Find My Computer's Ip Address On A Windows 8 Device
Nighthawk 5G Mobile Hotspot Pro How do I find my computer’s IP address on a Windows 8 device? To find the IP address on a Windows 8 device: 1. In the Charms bar, click the Search icon. 2. Select Command Prompt. -
Page 82: How Do I Find A Device's Mac Address On A Windows 7, Windows 10 Or Vista Device
Nighthawk 5G Mobile Hotspot Pro How do I find a device’s MAC address on a Windows 7, Windows 10 or Vista device? To find the MAC address on a Windows 7, Windows 10, or Vista device: 1. Open the command prompt window: a. -
Page 83: Where Can I Find More Information
Review the following: • The quick start guide that came with your mobile hotspot. • Visit support.netgear.com, click the Support for Home Products link, search for your network service provider, and select your mobile hotspot from the list of products to do the following:... - Page 84 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. The chapter covers the following topics: • Diagnostics on page 85 • The WiFi Network Name Is Not in the List of Networks on page 85 •...
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Page 85: Diagnostics
Nighthawk 5G Mobile Hotspot Pro Diagnostics To view diagnostics: 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. -
Page 86: Cannot Log In To The Mobile Router Using A Vpn
Nighthawk 5G Mobile Hotspot Pro Cannot Log In to the Mobile Router Using a If you are using your mobile hotspot while connected to a VPN, you might not be able to access the mobile hotspot web page using http://attwifimanager. - Page 87 Nighthawk 5G Mobile Hotspot Pro The dashboard displays. 4. Select SETTINGS > Advanced Settings > Cellular. The Cellular page displays. 5. In the APN section, review the ISP settings. 6. To change the active APN or to change the APN settings, click the Edit icon.
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Page 88: Appendix A Specifications
Specifications This appendix covers the following topics: • Mechanical Specifications on page 89 • Environmental Specifications on page 90 • Supported RF Bands on page 90... -
Page 89: Mechanical Specifications
Nighthawk 5G Mobile Hotspot Pro Mechanical Specifications Table 2. Physical dimensions Parameter Dimension Weight 240 g with battery (8.47 oz) Length 105.5 mm (4.15 in.) Specifications User Manual... -
Page 90: Environmental Specifications
Nighthawk 5G Mobile Hotspot Pro Table 2. Physical dimensions (Continued) Parameter Dimension Width 105.5 mm (4.15 in.) Thickness 20.35 mm (0.80 in.) Environmental Specifications Table 3. Recommended operating and storage temperatures Environment Temperature Storage temperature –10°C to +60°C (14°F to 140°F) Operating temperature 0°C to 35°C...