The hotspot does not connect to your service
provider's network
If your hotspot does not connect to your service provider's mobile broadband network, try the
following suggestions:
•
Make sure that your micro SIM account is active. To check micro SIM status and activate
the account, visit your Internet service provider
•
If you use a pay-as-you-go micro SIM card, make sure that the account balance is
positive.
•
If your mobile hotspot still does not connect, you might need to create or update the
default connection profile.
To check the default connection profile settings:
1.
From a computer or WiFi device that is connected to your network, launch an Internet
browser.
2.
Enter http://netgear.aircard or http://192.168.1.1.
Your device might use a different web page address. To get the web page address for
your device, tap Settings > More > Device Information > AC790 Manager or look at the
label underneath the device battery.
A login window opens.
3.
Enter the mobile hotspot password.
The default password is password. The password is case-sensitive.
The home page displays.
4.
Select Settings > Network > APN.
5.
Review the ISP settings.
AirCard 790 Mobile Hotspot
website.
Troubleshooting
102