NETGEAR R8000P User Manual

NETGEAR R8000P User Manual

Ac4000 tri-band wifi router
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Nighthawk X6S AC4000
Tri-Band WiFi Router
User Manual
Model R8000P
July 2017
202-11714-01
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR R8000P

  • Page 1 Nighthawk X6S AC4000 Tri-Band WiFi Router User Manual Model R8000P July 2017 202-11714-01 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non_NETGEAR trademarks are used for reference purposes only.
  • Page 3: Table Of Contents

    Use a Web Browser to Access the Router............18 Automatic Internet Setup.................18 Log In to the Router..................19 Install the Router With the NETGEAR Up App............20 Change the Language..................20 Access the Router With the NETGEAR genie App..........21 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard................23...
  • Page 4 Nighthawk X6S AC4000 Tri-Band WiFi Router Chapter 4 Control Access to the Internet Set Up Parental Controls..................39 Allow or Block Access to Your Network..............40 Use Keywords to Block Internet Sites..............41 Block Services From the Internet.................42 Delete Keywords From the Blocked List...............43 Avoid Blocking on a Trusted Computer..............43 Manage Network Access Control Lists..............44 Schedule When to Block Internet Sites and Services..........44...
  • Page 5 Nighthawk X6S AC4000 Tri-Band WiFi Router Chapter 6 Manage Your Network Update the Router Firmware................73 Check for New Firmware and Update the Router..........73 Manually Upload Firmware to the Router............74 Change the admin Password and Enable Password Recovery......74 Set Up admin Password Recovery...............75 Recover the admin Password................76 View Router Status....................76 Display Internet Port Statistics................77...
  • Page 6 Install the Printer Driver and Cable the Printer..........108 Download the ReadySHARE Printer Utility............108 Install the ReadySHARE Printer Utility..............109 Print Using the NETGEAR USB Control Center..........110 Chapter 11 Use VPN to Access Your Network Set Up a VPN Connection..................112 Specify VPN Service in the Router..............112 Install OpenVPN Software.................113...
  • Page 7 Nighthawk X6S AC4000 Tri-Band WiFi Router Sequence to Restart Your Network...............132 Check Ethernet Cable Connections..............132 WiFi Settings....................132 Network Settings...................132 Troubleshoot With the LEDs................132 Standard LED Behavior When the Router Is Powered On......133 Power LED Is Off or Blinking.................133 LEDs Never Turn Off..................133 Internet or Ethernet Port LEDs Are Off............133 WiFi LED Is Off....................134 You Cannot Log In to the Router................134...
  • Page 8 12 • Cable Your Router on page 13 • Turn the LEDs On or Off or Disable LED Blinking on page 14 For more information about the topics covered in this manual, visit the support website at netgear.com/support.
  • Page 9: Unpack Your Router

    Nighthawk X6S AC4000 Tri-Band WiFi Router Unpack Your Router Your package contains the router, the power adapter, and an Ethernet cable. Figure 1. Package contents Top View The status LEDs, WiFi On/Off button, and WPS button are located on the top of the router. Figure 2.
  • Page 10: Leds And Buttons On The Top Panel

    Nighthawk X6S AC4000 Tri-Band WiFi Router LEDs and Buttons on the Top Panel The status LEDs are located on the top of the router. Table 1. LED descriptions Description Power • Solid white. The router is ready. • Blinking white. The router is not ready, firmware is upgrading, or the Reset button was pressed.
  • Page 11: Rear Panel

    Nighthawk X6S AC4000 Tri-Band WiFi Router Table 1. LED descriptions (Continued) Description Ethernet ports 1–4 The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections. • Solid. A powered-on device is connected to the Ethernet port. •...
  • Page 12: Label

    Nighthawk X6S AC4000 Tri-Band WiFi Router • Reset button. Pressing the Reset button resets the router. If the Reset button is pressed for at least seven seconds and the Power LED blinks white, the router returns to its factory settings. •...
  • Page 13: Cable Your Router

    Nighthawk X6S AC4000 Tri-Band WiFi Router Microwaves Computers Base of a cordless phone 2.4 GHz cordless phone • Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such as these: Solid metal door Aluminum studs Fish tanks Mirrors Brick...
  • Page 14: Turn The Leds On Or Off Or Disable Led Blinking

    Nighthawk X6S AC4000 Tri-Band WiFi Router If your modem uses a battery backup, put the battery back in. Connect your modem to the Internet port of your router with the Ethernet cable that came with your router. Connect the power adapter to your router and plug the power adapter into an outlet. Press the Power On/Off button on the rear panel of the router.
  • Page 15 Nighthawk X6S AC4000 Tri-Band WiFi Router • Enable blinking on Internet LED, LAN LED, Wireless LED and USB LED when data traffic is detected. Allows standard LED behavior. This setting is enabled by default. • Disable blinking on Internet LED, LAN LED, Wireless LED and USB LED when data traffic is detected.
  • Page 16 Types of Logins on page 18 • Use a Web Browser to Access the Router on page 18 • Install the Router With the NETGEAR Up App on page 20 • Change the Language on page 20 • Access the Router With the NETGEAR genie App...
  • Page 17: Connect To The Network

    Nighthawk X6S AC4000 Tri-Band WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the router using an Ethernet cable and join the router’s local area network (LAN).
  • Page 18: Types Of Logins

    ISP login program on your computer to access the Internet. When you start an Internet application, your router automatically logs you in. NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.
  • Page 19: Log In To The Router

    134. If problems persist, register your NETGEAR product and contact NETGEAR technical support. When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.
  • Page 20: Install The Router With The Netgear Up App

    Install the Router With the NETGEAR Up App With the NETGEAR Up app, you can easily install your router. The app automatically updates the router to the latest firmware, allows you to personalize your WiFi network, and even helps register your router with NETGEAR.
  • Page 21: Access The Router With The Netgear Genie App

    Nighthawk X6S AC4000 Tri-Band WiFi Router Access the Router With the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: • Automatically repair common WiFi network problems.
  • Page 22 Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings.
  • Page 23: Use The Internet Setup Wizard

    The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration. When the router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.
  • Page 24: Specify An Internet Connection That Uses A Login

    Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You Cannot Access the Internet page 134. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 25: Specify Ipv6 Internet Connections

    Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see You Cannot Access the Internet page 134. Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if the router does not detect it automatically.
  • Page 26: Requirements For Entering Ipv6 Addresses

    Nighthawk X6S AC4000 Tri-Band WiFi Router To set up an IPv6 Internet connection: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 27: Use Auto Config For An Ipv6 Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router Use Auto Config for an IPv6 Internet Connection To set up an IPv6 Internet connection through autoconfiguration: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net.
  • Page 28: Use Auto Detect For An Ipv6 Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router If you do not specify an ID here, the router generates one automatically from its MAC address. Select an IPv6 Filtering radio button: • Secured. In secured mode, which is the default mode, the router inspects both TCP and UDP packets. •...
  • Page 29: Set Up An Ipv6 6To4 Tunnel Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address. Select an IPv6 Filtering radio button: •...
  • Page 30: Set Up An Ipv6 6Rd Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router’s LAN interface.
  • Page 31: Set Up An Ipv6 Pass Through Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router The page adjusts. The router automactially detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.
  • Page 32: Set Up An Ipv6 Fixed Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router Select ADVANCED > Advanced Setup > IPv6. The IPv6 page displays. From the Internet Connection Type menu, select Pass Through. The page adjusts, but no additional fields display. Click the Apply button. Your settings are saved. Set Up an IPv6 Fixed Internet Connection To set up a fixed IPv6 Internet connection: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 33: Set Up An Ipv6 Dhcp Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s LAN interface.
  • Page 34: Set Up An Ipv6 Pppoe Internet Connection

    Nighthawk X6S AC4000 Tri-Band WiFi Router You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here. For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.
  • Page 35: Change The Mtu Size

    Nighthawk X6S AC4000 Tri-Band WiFi Router indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 36 “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 37 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
  • Page 38 Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls on page 39 • Allow or Block Access to Your Network on page 40 •...
  • Page 39: Set Up Parental Controls

    Nighthawk X6S AC4000 Tri-Band WiFi Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website, where you can learn more about Parental Controls and download the application. After you set up and enable Parental Controls, you can change the web filtering level for each device on the network through the network map page on the genie app.
  • Page 40: Allow Or Block Access To Your Network

    Nighthawk X6S AC4000 Tri-Band WiFi Router Allow or Block Access to Your Network You can use access control to block or allow access to your network. To set up access control: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net.
  • Page 41: Use Keywords To Block Internet Sites

    Nighthawk X6S AC4000 Tri-Band WiFi Router Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network. You can use blocking all the time or based on a schedule. To block Internet sites: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 42: Block Services From The Internet

    Nighthawk X6S AC4000 Tri-Band WiFi Router Block Services From the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule. To block services: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 43: Delete Keywords From The Blocked List

    Nighthawk X6S AC4000 Tri-Band WiFi Router Delete Keywords From the Blocked List To delete keywords from the list: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password.
  • Page 44: Manage Network Access Control Lists

    Nighthawk X6S AC4000 Tri-Band WiFi Router In the Trusted IP Address field, enter the IP address of the trusted computer. Click the Apply button. Your settings are saved. Manage Network Access Control Lists You can use access control to block or allow access to your network. To manage devices that are allowed or blocked: Launch a web browser from a WiFi-enabled computer or mobile device that is connected to the network.
  • Page 45: Set Up Security Event Email Notifications

    Nighthawk X6S AC4000 Tri-Band WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Security > Schedule. The Schedule page displays. Specify when to block keywords and services: •...
  • Page 46 Nighthawk X6S AC4000 Tri-Band WiFi Router In the Outgoing Mail Server Port Number section, select the Auto Detection port number or the Specific Port Number radio button: You might be able to find this information in the configuration window of your email program. If you leave this field blank, log and alert messages are not sent.
  • Page 47 Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter includes the following sections: •...
  • Page 48: View Or Change Wan Settings

    Nighthawk X6S AC4000 Tri-Band WiFi Router View or Change WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.
  • Page 49: Set Up A Default Dmz Server

    Nighthawk X6S AC4000 Tri-Band WiFi Router Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.
  • Page 50: Change The Lan Tcp/Ip Settings

    Nighthawk X6S AC4000 Tri-Band WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
  • Page 51: Specify The Ip Addresses That The Router Assigns

    Nighthawk X6S AC4000 Tri-Band WiFi Router Change the RIP settings. Router Information Protocol (RIP) allows a router to exchange routing information with other routers. Select the RIP direction: • Both. The router broadcasts its routing table periodically and incorporates information that it receives.
  • Page 52: Disable The Dhcp Server Feature In The Router

    Nighthawk X6S AC4000 Tri-Band WiFi Router The LAN Setup page displays. Make sure that the Use Router as DHCP Server check box is selected. Specify the range of IP addresses that the router assigns: In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router.
  • Page 53: Manage Reserved Lan Ip Addresses

    Nighthawk X6S AC4000 Tri-Band WiFi Router Your settings are saved. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that the computers can access the router. Manage Reserved LAN IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server.
  • Page 54: Edit A Reserved Ip Address

    Nighthawk X6S AC4000 Tri-Band WiFi Router Edit a Reserved IP Address To edit a reserved address entry: Launch a web browser from a computer or WiFi device that is connected to the network. Type http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 55: Use The Wps Wizard For Wifi Connections

    Nighthawk X6S AC4000 Tri-Band WiFi Router Use the WPS Wizard for WiFi Connections The WPS Wizard helps you add a WPS-enabled device to your WiFi network without typing the WiFi password. To use the WPS Wizard: Launch a web browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net.
  • Page 56 Nighthawk X6S AC4000 Tri-Band WiFi Router To specify basic WiFi settings: Launch a web browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 57: Change The Wifi Mbps Settings

    Nighthawk X6S AC4000 Tri-Band WiFi Router Change the WiFi Mbps Settings The data rate for high-speed transmissions is commonly identified as megabits per second (Mbps). By default, the router is set to operate with up to 750 Mbps in the 2.4 GHz WiFi band and up to 1,625 Mbps in the 5 GHz WiFi 1 and 2 band..
  • Page 58: Set Up A Guest Wifi Network

    Scroll to the section of the page for the guest WiFi network that you want to set up. The default guest WiFi network names (SSIDs) are as follows: • NETGEAR-Guest is for the 2.4 GHz WiFi band. • NETGEAR-5G-Guest is for the 5 GHz WiFi band.
  • Page 59: Control The Wifi Radios

    Nighthawk X6S AC4000 Tri-Band WiFi Router Select a security option. The WPA2 options use the newest standard for the strongest security. WPA2 is the default setting. Click the Apply button. Your settings are saved. Control the WiFi Radios The router’s internal WiFi radios broadcast signals in the 2.4 GHz and 5 GHz ranges. By default, they are on so that you can connect over WiFi to the router.
  • Page 60: Set Up A Wifi Schedule

    Nighthawk X6S AC4000 Tri-Band WiFi Router Clearing these check boxes turns off the WiFi feature of the router for each band. Click the Apply button. Note If you turned off both WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light.
  • Page 61: Use The Router As A Wifi Access Point

    Nighthawk X6S AC4000 Tri-Band WiFi Router To specify WPS settings: Launch a web browser from a computer or mobile device that is connected to the network. Type http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.
  • Page 62: Set Up A Bridge For A Port Group Or Vlan Tag Group

    Note To avoid interference with other routers or gateways in your network, NETGEAR recommends that you use different WiFi settings on each router. You can also turn off the WiFi radio on the other router or gateway and use this router only for WiFi client access.
  • Page 63: Set Up A Bridge For A Vlan Tag Group

    Nighthawk X6S AC4000 Tri-Band WiFi Router The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN/IPTV Setup. The VLAN/IPTV Setup page displays. Select the Enable VLAN/IPTV Setup check box. The page expands. Select the By bridge group radio button. The page expands.
  • Page 64: Set Up An Iptv Port To Lease An Intranet Port

    Nighthawk X6S AC4000 Tri-Band WiFi Router Select the Enable VLAN/IPTV Setup check box. The page expands. Select the By VLAN tag group radio button. The page expands. Click the Add button. The Add VLAN Rule page displays. Specify the settings as described in the following table. Field Description Name...
  • Page 65: Custom Static Routes

    Nighthawk X6S AC4000 Tri-Band WiFi Router Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN/IPTV Setup. The VLAN/IPTV Setup page displays.
  • Page 66: Set Up A Static Route

    Nighthawk X6S AC4000 Tri-Band WiFi Router • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192.168.1.100.
  • Page 67: Edit A Static Route

    Nighthawk X6S AC4000 Tri-Band WiFi Router Edit a Static Route To edit a static route: Launch a web browser from a computer or WiFi device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 68: Ethernet Port Aggregation

    If a device supports Ethernet aggregation, you can use the Ethernet aggregate ports 1 and 2 to cable the device that supports Ethernet port aggregation to the router. NETGEAR ReadyNAS equipment with two Ethernet ports such as the model RN100/200/300/500/700 desktop series and the ReadyNAS RN2000/3000/4000 rack-mount series support Ethernet aggregation.
  • Page 69: View Ethernet Port Aggregation Status

    Nighthawk X6S AC4000 Tri-Band WiFi Router View Ethernet Port Aggregation Status You can view the status of Ethernet aggregation for a device that is connected to the router's designated Ethernet aggregation ports. The device must support Ethernet aggregation. To view the status of the Ethernet port aggregation: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 70: Improve Network Connections With Universal Plug And Play

    Nighthawk X6S AC4000 Tri-Band WiFi Router • Static. If your device supports static only, select this option. Otherwise, we recommend that you to select the Enable (LACP-IEE 803.3ad) radio button instead. Note You must enable static mode before you connect your device to Ethernet port 1 and port 2 on the router.
  • Page 71 Nighthawk X6S AC4000 Tri-Band WiFi Router notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. Click the Apply button. The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router and which ports (internal and external) that device opened.
  • Page 72 Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the Router Firmware on page 73 • Change the admin Password and Enable Password Recovery on page 74 •...
  • Page 73: Update The Router Firmware

    Nighthawk X6S AC4000 Tri-Band WiFi Router Update the Router Firmware You can log in to the router and check if new firmware is available, or you can manually load a specific firmware version to your router. Check for New Firmware and Update the Router The router firmware (routing software) is stored in flash memory.
  • Page 74: Manually Upload Firmware To The Router

    We recommend that you connect a computer to the router using an Ethernet connection to upload the firmware. To manually upload a firmware file to your router: Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. Note The correct firmware file uses an .img or .chk extension.
  • Page 75: Set Up Admin Password Recovery

    Nighthawk X6S AC4000 Tri-Band WiFi Router Note Be sure to change the password for the user name admin to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters. To change the admin user name and enable password recovery: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 76: Recover The Admin Password

    Nighthawk X6S AC4000 Tri-Band WiFi Router The Set Password page displays. Select the Enable Password Recovery check box. Select two security questions and provide answers to them. Click the Apply button. Your settings are saved. Recover the admin Password If you set up the password recovery feature, you can recover your router admin password. To recover your router admin password: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 77: Display Internet Port Statistics

    Nighthawk X6S AC4000 Tri-Band WiFi Router The BASIC Home page displays. Click the ADVANCED tab. The ADVANCED Home page displays. Your router might display information that is different from this example. If your router is set up to lease an intranet address from your Internet service provider (ISP), the Internet Port pane displays the IP Address, Connection, and Subnet Mask intranet values in parentheses.
  • Page 78: Check The Internet Connection Status

    Nighthawk X6S AC4000 Tri-Band WiFi Router Check the Internet Connection Status To check the Internet connection status if the router is connected to a WAN Ethernet connection: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net in the address field.
  • Page 79: View Devices Currently On The Network

    Nighthawk X6S AC4000 Tri-Band WiFi Router Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Administration > Logs. The Logs page displays and shows the following information: •...
  • Page 80: Monitor Internet Traffictraffic Metering

    Nighthawk X6S AC4000 Tri-Band WiFi Router Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port. You can set limits for traffic volume. To monitor Internet traffic: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net.
  • Page 81: Manage The Router Configuration File

    Nighthawk X6S AC4000 Tri-Band WiFi Router To update the Traffic Statistics section, click the Refresh button. To display more information about the data traffic on your router and to change the poll interval, click the Traffic Status button. Manage the Router Configuration File The configuration settings of the router are stored within the router in a configuration file.
  • Page 82: Restore Configuration Settings

    Nighthawk X6S AC4000 Tri-Band WiFi Router The Backup Settings page displays. Click the Erase button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Restore Configuration Settings To restore configuration settings that you backed up: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 83: Set Up Remote Management

    Nighthawk X6S AC4000 Tri-Band WiFi Router Set Up Remote Management To set up remote management: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net in the address field. A login window opens. Enter the router user name and password.
  • Page 84: Remotely Access Your Router Using The Genie App

    Router on page 73. To download the latest genie app for your computer or mobile device, visit NETGEAR.com/genie. For more information about how to set up remote access using the genie app, see the genie app user manual, which is available at downloadcenter.netgear.com/.
  • Page 85 Add a Network Folder on a USB Storage Device on page 92 • Edit a Network Folder on a USB Storage Device on page 93 • Safely Remove a USB Storage Device on page 94 For more information about ReadySHARE features, visit netgear.com/readyshare.
  • Page 86: Usb Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.
  • Page 87: Access A Storage Device Connected To The Router From A Windows Computer.87

    Nighthawk X6S AC4000 Tri-Band WiFi Router Access a Storage Device Connected to the Router From a Windows Computer To access the USB storage device from a Windows computer: Connect a USB storage device to a USB port on your router. If your USB storage device uses a power supply, you must use it when you connect the USB storage device to the router.
  • Page 88: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk X6S AC4000 Tri-Band WiFi Router The USB storage device is mapped to the drive letter that you specified. Access a Storage Device That Is Connected to the Router From a Mac From a computer or device on the network, you can access a storage device that is connected to the router. To access the device from a Mac: Connect a USB storage device to a USB port on your router.
  • Page 89: Back Up Mac Computers With Time Machine

    Your settings are saved. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this procedure. Share USB Storage Devices Attached to the Router...
  • Page 90: Use Time Machine To Back Up Onto A Usb Hard Disk

    Nighthawk X6S AC4000 Tri-Band WiFi Router To prepare to back up a large amount of data: Upgrade the operating system of the Mac computer. Verify and repair the backup disk and the local disk. Verify and repair the permissions on the local disk. Set Energy Saver: From the Apple menu, select System Preferences.
  • Page 91: Use Ftp Within The Network

    Nighthawk X6S AC4000 Tri-Band WiFi Router Type smb://routerlogin.net and click the Connect button. When prompted, select the Registered User radio button. Enter admin for the name and password for the password and click the Connect button. A list of USB devices connected to your router displays. From the Apple menu, select System Preferences.
  • Page 92: View Or Change Network Folders On A Storage Device

    Nighthawk X6S AC4000 Tri-Band WiFi Router View or Change Network Folders on a Storage Device You can view or change the network folders on a storage device connected to the router. To view or change network folders: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net.
  • Page 93: Edit A Network Folder On A Usb Storage Device

    Nighthawk X6S AC4000 Tri-Band WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > USB Functions > ReadySHARE Storage. The USB Storage (Advaned Settings) page displays. In the Available Network Folders section, select the USB storage device.
  • Page 94: Safely Remove A Usb Storage Device

    Nighthawk X6S AC4000 Tri-Band WiFi Router Safely Remove a USB Storage Device Before you physically disconnect a USB storage device from the router USB port, log in to the router and take the USB storage device offline. To remove a USB storage device safely: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 95 Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when you’re not home. This chapter includes the following sections: • Set Up and Manage Dynamic DNS on page 96 •...
  • Page 96: Set Up And Manage Dynamic Dns

    Nighthawk X6S AC4000 Tri-Band WiFi Router Set Up and Manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time. You can use the IP address to access your network remotely, but most people don’t know what their IP addresses are or when this number changes.
  • Page 97: Your Personal Ftp Server

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set Up a New Dynamic DNS Account on page 97.
  • Page 98: Specify A Dns Account That You Already Created

    Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS Account That You Already Created If you already created a Dynamic DNS account with NETGEAR, No-IP, or Dyn, you can set up the router to use your account.
  • Page 99: Change The Dynamic Dns Settings

    Nighthawk X6S AC4000 Tri-Band WiFi Router Click the Apply button. Your settings are saved. To verify that your Dynamic DNS service is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Change the Dynamic DNS Settings You can change the settings for your Dynamic DNS account.
  • Page 100: Access Usb Storage Devices Through The Internet

    Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.
  • Page 101 Always On. This change is required for ReadyCLOUD to remotely access the USB storage device. After registration, visit readycloud.netgear.com. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.
  • Page 102: Chapter 9 Use The Router As A Media Server

    Use the Router as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings on page 103 • Play Music From a Storage Device With iTunes Server on page 103 • Set Up the Router to Work With TiVo on page 106...
  • Page 103: Specify Readydlna Media Server Settings

    Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: Launch a web browser from a computer or mobile device that is connected to the network.
  • Page 104: Set Up The Router's Itunes Server With Itunes

    Nighthawk X6S AC4000 Tri-Band WiFi Router also use the Apple Remote app from an iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers. Supported music file formats are MP3, AAC, and FLAC. The maximum number of music files supported is 10,000.
  • Page 105: Set Up The Router's Itunes Server With The Remote App

    Nighthawk X6S AC4000 Tri-Band WiFi Router Set Up the Router’s iTunes Server With the Remote App You can play music from a USB device that is connected to your router on your iPhone or iPad using the Apple Remote app. To set up the router’s iTunes server to play music on your iPhone or iPad: Connect a USB storage device to a USB port on your router.
  • Page 106: Set Up The Router To Work With Tivo

    Nighthawk X6S AC4000 Tri-Band WiFi Router Set Up the Router to Work With TiVo You can set up your TiVo to access media files stored on a USB device that is connected to your router. The TiVo must be on the same network as the router. This feature supports the following file formats: •...
  • Page 107 The ReadySHARE Printer utility lets you share a USB printer that is connected to the USB port on your router. You can share this USB printer among the Windows and Mac computers on your network. For more information about the features available in the NETGEAR USB Control Center, see the ReadySHARE Printer User Manual, which is available at http://downloadcenter.netgear.com.
  • Page 108: Install The Printer Driver And Cable The Printer

    The utility works on Windows and Mac computers. To download the utility: Visit NETGEAR.com/readyshare. Click the PRINT - Learn how you can print wirelessly from many devices link. Click one of the following links to download the ReadySHARE Printer utility setup file: •...
  • Page 109: Install The Readyshare Printer Utility

    Select a language from the menu and click the OK button. The USB printer connected to the router displays in the NETGEAR USB Control Center window. Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center from accessing the USB printer.
  • Page 110: Print Using The Netgear Usb Control Center

    If your document does not print, use the NETGEAR USB Control Center to check the printer status. To release the printer so that all computers on the network can use it, click the Disconnect button.
  • Page 111 Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter includes the following sections: • Set Up a VPN Connection on page 112 •...
  • Page 112: Set Up A Vpn Connection

    VPN uses DDNS or a static IP address to connect with your router. To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn.
  • Page 113: Install Openvpn Software

    Nighthawk X6S AC4000 Tri-Band WiFi Router Select ADVANCED > Advanced Setup > VPN Service. The VPN page displays. Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, we recommend that you change these settings before you install the OpenVPN software.
  • Page 114 Nighthawk X6S AC4000 Tri-Band WiFi Router Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. Click the Next button. Read the License Agreement and click the I Agree button. Leave the check boxes selected as shown, and click the Next button. Use VPN to Access Your Network...
  • Page 115 In the local area connection list, find the local area connection with the device name TAP-Windows Adapter. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail.
  • Page 116: Install Openvpn Software On Your Mac Computer

    Nighthawk X6S AC4000 Tri-Band WiFi Router For more information about using OpenVPN on your Windows computer, visit https://openvpn.net/index.php/open-source/documentation/howto.html#quick. Install OpenVPN Software on Your Mac Computer You must install this software on each Mac computer that you plan to use for VPN connections to your router.
  • Page 117: Install Openvpn Software On An Android Device

    Nighthawk X6S AC4000 Tri-Band WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VPN Service page displays. Make sure that the Enable VPN Service check box is selected.
  • Page 118: Use A Vpn Tunnel On Your Windows Computer

    Nighthawk X6S AC4000 Tri-Band WiFi Router On your computer, unzip the configuration files that you downloaded and send the files to your Android device. Open the files on your Android device. Open the .ovpn file using the OpenVPN Connect app. For more information about using OpenVPN on your Android device, visit http://www.vpngate.net/en/howto_openvpn.aspx#android.
  • Page 119 Nighthawk X6S AC4000 Tri-Band WiFi Router To open a VPN tunnel: Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.Then every time you use this shortcut, OpenVPN automatically runs with administrator privileges.
  • Page 120: Use Vpn To Access The Router's Usb Device And Media

    Nighthawk X6S AC4000 Tri-Band WiFi Router Use VPN to Access the Router’s USB Device and Media To access a USB device and download files: In the Windows file manager, select Network. The network resources display. The ReadySHARE icon is in the Computer section and the remote router icon is in the Media Devices section (if DLNA is enabled in the router).
  • Page 121: Set Up Vpn Client Internet Access In The Router

    Nighthawk X6S AC4000 Tri-Band WiFi Router Set Up VPN Client Internet Access in the Router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly.
  • Page 122: Use A Vpn Tunnel To Access Your Internet Service At Home

    Nighthawk X6S AC4000 Tri-Band WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VPN Service. The VNP page displays. Select the Enable VPN Service radio button.
  • Page 123: Chapter 12 Customize Internet Traffic Rules For Ports

    Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic.You need networking knowledge to set up these features. This chapter includes the following sections: • Port Forwarding to a Local Server on page 124 •...
  • Page 124: Port Forwarding To A Local Server

    Nighthawk X6S AC4000 Tri-Band WiFi Router Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
  • Page 125: Add A Custom Port Forwarding Service

    Nighthawk X6S AC4000 Tri-Band WiFi Router Add a Custom Port Forwarding Service To add a custom service: Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.
  • Page 126: Delete A Port Forwarding Entry

    Nighthawk X6S AC4000 Tri-Band WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding / Port Triggering page displays.
  • Page 127: How The Router Implements The Port Forwarding Rule

    Nighthawk X6S AC4000 Tri-Band WiFi Router To make a local web server public: Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33. On the Port Forwarding/Port Triggering page, configure the router to forward the HTTP service to the local address of your web server at 192.168.1.33.
  • Page 128: Add A Port Triggering Service

    Nighthawk X6S AC4000 Tri-Band WiFi Router Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port triggering can dynamically open ports to any computer when needed and close the ports when they are no longer needed.
  • Page 129: Enable Port Triggering

    Nighthawk X6S AC4000 Tri-Band WiFi Router Enable Port Triggering To enable port triggering: Launch a web browser from a computer or mobile device that is connected to the network. Enter http://www.routerlogin.net. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 130 Nighthawk X6S AC4000 Tri-Band WiFi Router Translation (NAT) on the source address and port, and sends this request message through the Internet to the IRC server. Noting your port triggering rule and observing the destination port number of 6667, your router creates another session entry to send any incoming port 113 traffic to your computer.
  • Page 131 Troubleshooting This chapter provides information to help you diagnose and solve problems you might experience with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com product and contact information. The chapter contains the following sections: •...
  • Page 132: Quick Tips

    Nighthawk X6S AC4000 Tri-Band WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network If you must restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on.
  • Page 133: Standard Led Behavior When The Router Is Powered On

    Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware.
  • Page 134: Wifi Led Is Off

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.
  • Page 135 Nighthawk X6S AC4000 Tri-Band WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Click the ADVANCED tab. The ADVANCED Home page displays.
  • Page 136: Troubleshoot Internet Browsing

    Nighthawk X6S AC4000 Tri-Band WiFi Router Troubleshoot Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet, it might be for the following reasons: • The traffic meter is enabled, and the limit was reached. By configuring the traffic meter not to block Internet access when the traffic limit is reached, you can resume Internet access.
  • Page 137: Troubleshoot Your Network Using The Ping Utility

    Nighthawk X6S AC4000 Tri-Band WiFi Router If your WiFi device finds your network but the signal strength is weak, check these conditions: • Is your router too far from your computer or too close? Place your computer near the router but at least 6 feet (1.8 meters) away and see whether the signal strength improves.
  • Page 138: Test The Path From Your Computer To A Remote Device

    Nighthawk X6S AC4000 Tri-Band WiFi Router Test the Path From Your Computer to a Remote Device To test the path from your computer to a remote device: From the Windows toolbar, click the Start button and select Run. In the Windows Run window, type ping -n 10 <IP address>...
  • Page 139: Chapter 14 Supplemental Information

    Supplemental Information This chapter includes technical information about your router. The chapter covers the following topics: • Factory Settings on page 140 • Technical Specifications on page 141...
  • Page 140: Factory Settings

    Nighthawk X6S AC4000 Tri-Band WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets and returns to the factory configuration settings shown in the following table.
  • Page 141: Technical Specifications

    Nighthawk X6S AC4000 Tri-Band WiFi Router Table 3. Factory default settings (Continued) Feature Default setting Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel Auto for 2.4 GHz, CH 44 for WW SKU, and CH 153 for North America SKU...
  • Page 142 NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. Supplemental Information...

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