Chapter 6 Troubleshooting - NETGEAR AirCard 810 Mobile Hotspot User Manual

Troubleshooting
6.
This chapter provides suggestions for troubleshooting problems that might arise when you are
using your mobile hotspot. The chapter covers the following topics:
• The WiFi network name does not appear in the list of networks
• The No Signal icon displays on either the touch screen or the hotspot web page
• Your device cannot access the mobile hotspot web page when connected to a VPN
• The mobile hotspot cannot connect to a computer running Windows Vista
• The mobile hotspot does not connect to your service provider's network
• A networking error displays and WiFi offloading is disabled
• Reset the mobile hotspot
• View alerts
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