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Why does the No Signal icon display?
If the No Signal icon (
that you are in your network provider's coverage area.
Why can't my device access the hotspot web page when
connected to a VPN?
If you are using your hotspot while connected to a VPN, you might not be able to access the
hotspot web page using http://attwifimanager.
To directly access the hotspot web page hosted on the device, enter the address
http://192.168.1.1 in your browser.
Why can't my hotspot connect to a computer running Windows
Vista?
A known issue with Microsoft is that computers running Windows Vista cannot obtain an IP
address from certain routers. More information and a fix are available at
http://support.microsoft.com/kb/928233
knowledge base article 928233.
What do I do if my hotspot doesn't connect to my
service provider's network?
If your hotspot does not connect to your service provider's mobile broadband network, try the
following suggestions:
•
Make sure that you got the correct micro-SIM card and APN for your hotspot. For more
information, see
•
Make sure that your micro-SIM account is active. To check micro-SIM status and activate
the account, visit
•
If you use a prepaid or pay-as-you-go micro-SIM card, make sure that a positive balance
is listed for the account.
•
You might need to add an APN to your hotspot. For more information, see
Hotspot's Access Point Name
•
If your hotspot still does not connect, you might need to create or update the default
connection.
To check the default connection settings:
1.
Launch a web browser from a computer or wireless device that is connected to the
network.
2.
Enter http://attwifimanager or http://192.168.1.1.
A login screen displays.
AirCard 779S Mobile Hotspot
) displays on either the LCD or the hotspot web page, make sure
or visit the Microsoft support website and search for
Set Up Your Hotspot
on page 9.
http://attwifimanager.
on page 50.
Frequently Asked Questions
56
Configure Your
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