Aa Message Match - Samsung OfficeServ 7000 Series Programming Manual

CHAPTER 2. MMC Programming

[736] AA MESSAGE MATCH

It is possible to make 48 customized recordings on the AA ports of the AA card.
For instructions on how to create these recordings, see User Instructions, Auto Attendant
and Uniform Call Distribution System Administration.
It is important to understand the difference between recordings and messages.
For example, you have customized recording 01 as 'Thank you for calling' and you have
customized recording #02 as 'One moment please'. By default, message 01 is recording 01.
When message 01 is selected as part of AA or UCD programming, the caller hears 'thank
you for calling' (recording 01). When message 02 is selected, the caller hears 'one moment
please' (recording 02). If you need a new message that says 'thank you for calling, one
moment please,' you can record this as recording 03 and play it as message 03 but this uses
some of the RAM storage on the AA card.
An easier way is to link recordings 01 and 02 to produce message 03.
This is the purpose of this MMC. We simply tell the system that message 03 equals
recording 01 plus recording 02. In this MMC, the top line of the phone display indicates a
message number and the bottom line indicates the recording numbers.
MMC [736]
This option may not be available in certain OfficeServ models.
CONDITION
When using [AAPLAY] button for playing recorded message, this configuration of
message combination is not applied. Only first one message is played.
ACTION
1) Press Transfer button and enter 736.
Display shows:
2) Enter messge entry number ([01]-[64]).
Press Volume button to make selection and press Right
Soft button to move cursor.
3) Enter message number for composition ([01]-[64])
If the number of message is under 5, press Right Soft
button after finishing digit input.
2-288
DISPLAY
AA MSG MATCH (01)
01
AA MSG MATCH (01)
01
AA MSG MATCH (01)
11+12+13+14+15
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