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•
Confirm your host computer is running Windows Me, Windows 2000 or Windows
XP.
•
Start Windows on the MP series, exit it to turn off the MP series and then, connect
it to the host computer if you remove both of the AC adapter and battery pack.
•
When your MP series is not connected the AC adapter and does not have enough
battery power, it cannot be recognized as an external hard disk. Connect the AC
adapter and reconnect the DirectHD cable.
•
Reconnect DirectHD cable. You may not have stopped the connection properly.
•
When using a USB hub, connect an AC adapter to the hub.
Why is my MP series recognized as a removable disk or why can't I access
it through my host computer?
•
When you have set a password in the Setup Utility, you cannot access it. Cancel the
password temporarily using the Password Utility. (See Chapter 6.) When you
remove the password in the Setup Utility instead of canceling by the Password
Utility and delete the password in the Setup Utility, the MP series may be
recognized as a removable disk at the next connection. In this case, follow these
instructions.
1.
Connect your MP series and your host computer with the DirectHD cable.
2.
Click start – All Programs – DirectHD Utility – Password Utility.
3.
Click Cancel.
4.
Stop the device.
5.
Unplug the DirectHD cable.
6.
Connect your MP series and your host computer with the DirectHD cable.
Why is the access speed so slow or why can't I take advantage of the speed
of USB 2.0?
•
Confirm your host computer supports USB 2.0.
•
Confirm the cable connecting your MP series and host computer is the provided
DirectHD cable.
•
When using a USB hub, confirm it is powered on with AC power or it supports
USB 2.0. (Even when everything is done as mentioned, other devices using the
same hub may cause the communication speed to be slower.)
T-13
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