Canon Arizona 6100 XTHF Mark II Series User Manual page 211

3. Click on [Remote Service] and tick the checkbox [Enable connection] to allow the Arizona printer
to connect to the Remote Service server.
4. The status should now change to 'Connected'.
NOTE
If the status remains 'Not connected' do the following.
1. Check that the Arizona printer is connected to the internet.
2. Make sure the proxy setting are configured correctly.
3. In the [Remote Service] window click on [Test remote connection] to try to connect
to the Remote Service server again.
If the status still remains ''Not connected' power Off and On the printer and repeat the
'Enable the Remote Service connection' procedure.
Enable the Remote Service connection
Chapter 11 - Troubleshooting 211