Canon PIXMA iP6220D Series Quick Start Manual page 28

Troubleshooting
Problem
I
Possible Cause
I
Try This
Printed Paper Curls
or has Ink Blots
Back of Paper is
Smudged
Printed Surface is
Scratched
24
Paper being used is
too thin
Incorrect paper type
Inside of the printer is
dirty
Paper feed roller is
dirty
Inappropriate type of
paper is being used
Paper is curled
Paper thickness lever
position is not proper
Use High Resolution Paper, Photo Paper Pro or other Canon speciality paper to
print images that have high color saturation.
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On the Main tab of the printer driver, ensure that the Media Type selected
matches the media being used.
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In the Print dialog box of the printer driver, select Quality & Media from the
pop-up menu, and then ensure that the Media Type selected matches the
paper loaded.
If the inside of the printer is dirty, printed paper may become smudged.
Periodically clean the inside of the printer.
Refer to "Cleaning the Inside of the Printer" in the Userls Guide.
Clean the paper feed roller.
Refer to "Back of Paper is Smudged/Paper Does Not Feed Properly/Printed
Surface is Scratched" in the Direct Printing Guide.
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid" on page 4.
Note that smudging may occur at the top and bottom edges of paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
If all four corners or the printing surface of the paper is curled, the paper may
become dirty or the paper may not feed properly. Use the paper after
correcting paper curl as follows.
1. Face up the printing surface *1, and cover it with a non-printing regular
paper to avoid damaging the surface.
2. Roll up the paper in a direction opposite to paper curl as the figure below.
3. Check the printing paper if paper curl is corrected within approximately 2
to 5 mm/0.08 to 0.2 inches*2.
It is recommended to print the curl-corrected paper one sheet at a time.
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*2
Set the paper thickness lever in suitable position for your media.
See "Canon Speciality Media" on page 10.
If the paper is scratched even when printing on plain paper (left), set the paper
thickness lever to the right.
Return the paper thickness lever to the left after printing.