1. Troubleshooting flow
• On-site checks, investigation and data collection (files, etc.)
Secondary response (at office of sales company)
• Checks of collected data, on-site checks, investigation
• Check of collected data, on-site checks, investigation, repairs
Completion of repairs, return of unit to hospital/clinic
6. Troubleshooting
Occurrence of trouble at hospital/clinic
Primary response (hospital/clinic)
Service engineer or ME
Tertiary response (at Canon Inc.)
- 2 -
NG
• Detector
• Collected data
• Details of work carried out
NG
• Detector
• Collected data
• Details of work carried out
OK
OK