Go to sprint.com/support to access troubleshooting and other resources.
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The knowledge base at the NETGEAR website (support.netgear.com) may also be useful.
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LCD Is Dark
The following table describes situations that can cause the LCD to be dark (that is, not displaying any
text or icons), and recommends appropriate actions.
Device state
On
On, but dormant
(inactivity timeout)
Off
Off
If the LCD is still dark, use the micro-USB cable to connect your device to the AC charger or to a
computer.
Insufficient Signal Strength
If you have insufficient signal strength, an icon is displayed on your device's home screen, and in the
Mobile Hotspot Manager's Connection Details section.
Insufficient signal strength, indicated by
You are outside network coverage areas.
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You are in or near a structure that is blocking the signal.
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You are near a device that is causing radio signal interference.
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A network or account problem is preventing you from obtaining service.
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See also Improving Signal Strength.
Cannot Connect to WiFi
If your computer cannot connect to the Main or Guest WiFi networks of the NETGEAR Fuse Mobile
Hotspot, there are several things you should check.
Make sure that:
The maximum number of WiFi devices has not been reached. The number of connected WiFi
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devices is displayed on the LCD screen. To set the maximum number of devices, see Set the
Maximum Number of WiFi Devices.)
Appendix
LCD state
Press the Power button on your device.
Turn your device on:
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, may occur because:
Your action
Make sure that a battery is inserted into your device.
Press the Power button on your device until the
device turns on.
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