The updates may improve performance and add or modify features. The updates may include the
following:
Device firmware
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The Mobile Hotspot Manager interface
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Other files
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Download Software Updates
You can download software updates from the Mobile Hotspot Manager.
When a software update becomes available, if your device is connected to an LTE network, the
update downloads automatically and an Alert message appears on your device and the Mobile
Hotspot Manager. In the Mobile Hotspot Manager, view the alert and click Install now to install the
update. Your device reboots automatically to use the new software. Any devices that were
previously connected will have to be reconnected.
You can also check for updates manually without having received an alert.
There are two ways to get the software update from the Mobile Hotspot Manager. You can get it
from the Alert message, or from the Software and Reset page.
To get the update from the Alert:
1. In the Mobile Hotspot Manager Home page, view the Alert message.
2. In the Alert message for the available update, click Install Now.
3. Follow the onscreen instructions.
To get the update from the Software and Reset page:
1. In the Mobile Hotspot Manager, click Settings > General > Software and Reset.
2. Click Check for update. If an update is available, an Install Now button appears.
3. Click Install Now.
4. Click Continue.
Reset Your Device
In some cases, you may want or need to clear your account information to use your device with
another account, reset most settings (except for your account and network activation), or reset your
device to its factory default settings.
You can clear these settings from the Mobile Hotspot Manager's Software and Reset page.
Clear Account Details Only
If you want to use your device with another account, you need to clear your current account.
Settings
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